ARDEN HOME HEALTH OF WEST MS, LLC

ridgeland, MSMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1978

Key Information

Years in Operation

48

Location & Directions

Address

450 TOWNE CENTER BLVD, SUITE B

RIDGELAND, MS

Service Area

This agency serves patients in RIDGELAND and surrounding areas in MS.

Patient Satisfaction

5/5
Would Recommend:82%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.76% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
89%
Completed Surveys
296
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.8%
Flu Vaccination Rate62.7%
Improvement in Walking/Mobility93.4%
Improvement in Bathing91.8%
Improvement in Managing Medications90.8%
Improvement in Getting In/Out of Bed88.7%
Improvement in Breathing90.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score61.7%
Health Info Transfer to Provider88.1%
Health Info Transfer to Patient96.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
16 reviews
Keith Jones

Keith Jones

It was a terrible experience, but I found the staff to be caring and compassionate. They managed my mother's pain quite well I think and they treated the whole family like their own. I am forever grateful to the people to who choose to work in hospice care. My only knock on the facility is that the family room, with comfortable couches and chairs, was closed "due to COVID restrictions". Meanwhile the chapel was fully open and people could gather without any spacing restriction imposed. The only reason to keep the family room closed was to keep from cleaning it daily.

Verified Google review
Stephanie Brister

Stephanie Brister

My grandmother and many of my close friends and family have been on service as a part of Hospice Ministries. I can’t say enough about the people that helped us through our darkest days. Now, I am a part of Hospice Ministries as well. I look forward to being able to pay it forward and help other family members who will at some point need Hospice Care.

Verified Google review
Paulette Hallford

Paulette Hallford

All of the staff at Hospice Ministries were kind, considerate and very compassionate. We have so much love and appreciation to each person who helped us with the comfort care during one of the most difficult times in our lives. Thank you too each and everyone of you that helped us. Love from the family of Billie Hallford. ♥️♥️

Verified Google review
Suzie Mcdowell

Suzie Mcdowell

Very compassionate:) My family and I were so incredibly blessed to have had the staff at Hospice Ministries assist us the last few weeks of my fathers life. Dealing with end of life care for someone you love is so emotionally and physically draining. We were so grateful we had help from the nurses, social workers, and administrative staff of this facility offering assistance every step of the way. What we needed most was direction on pain management and honestly just the emotional support they offered. We would have been lost without them. They helped us when Dad was at an assisted living facility prior to his final days and we actually had him admitted the last night so they could effectively manage his final hours and make sure he was as comfortable as possible. We wish no one had to go through the loss of a family member but this is a part of life and the services they provided were so appreciated.

Verified Google review
Donna Claycomb

Donna Claycomb

Hospice Ministries was a true blessing to me and my family at the end of my dad's life. From the in-home care to when he needed inpatient care, he/we were treated with nothing but compassion. The physicians and nurses knew what needed to be done to make my dad comfortable. They treated us like family and provided much needed emotional support during a very stressful time. I would highly recommend Hospice Ministries to anyone that is needing end of life care.

Verified Google review

Reviews from Google Places for ARDEN HOME HEALTH OF WEST MS, LLC. These are real experiences shared by families and patients.