NORTH MISSISSIPPI MEDICAL CTR HHA

tupelo, MSMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Location & Directions

Address

812 GARFIELD

TUPELO, MS

Service Area

This agency serves patients in TUPELO and surrounding areas in MS.

Patient Satisfaction

5/5
Would Recommend:88%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.82% falls with injury

Low rate of falls with injury

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

85% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
89%
Completed Surveys
276
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.7%
Flu Vaccination Rate54.5%
Improvement in Walking/Mobility85.2%
Improvement in Bathing86.5%
Improvement in Managing Medications84.2%
Improvement in Getting In/Out of Bed87.5%
Improvement in Breathing88.0%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score69.2%
Health Info Transfer to Provider96.2%
Health Info Transfer to Patient96.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
6 reviews
Helen

Helen

Very condescending and disrespectful of my mother. Poor communication. Did not carry out all MD orders. Unethical.

Verified Google review
Demearl50 Williams

Demearl50 Williams

Jessica King is a wonderful nurse!!!!

Verified Google review
Genera Gilliam

Genera Gilliam

Team was very good to my mother

Verified Google review
JD JD

JD JD

Daughter was getting therapy here. Therapist Walker would say I think she’s tired today and try to leave early. I found out that he was saying that when he was tired! Very slothful and then they made him a manager there and quit coming out and left us high and dry. This is an awful place!

Verified Google review
Chelsea Wood

Chelsea Wood

I would definitely NOT recommend this hospice team. On the last day of my precious papaw's life, we called on call nurse to come and assess him, because ativan was wearing off before time for next dose. She tells my family, "there is nothing more we can do," "we are not here to babysit the family," and to, "call me when he takes his last breath." Once he did pass, she also took her sweet time getting there. I understand sometimes they have to travel to get to their patients, but I was at work in another county (30 mins away), went through a road block and still managed to beat hospice nurse by 45-60mins. Coroner and funeral home also beat her there by several mins. Coroner had to do some of her job for her and called funeral home for us because she was not there. When her patient, my papaw, needed her the most she was not there. I will tell everyone I meet about our experience in hopes no one else will have to go through that nightmare.

Verified Google review

Reviews from Google Places for NORTH MISSISSIPPI MEDICAL CTR HHA. These are real experiences shared by families and patients.