ELARA CARING

bridgeton, MOMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Key Information

Years in Operation

21

Location & Directions

Address

3165 MCKELVEY ROAD, SUITE 203 B

BRIDGETON, MO

Service Area

This agency serves patients in BRIDGETON and surrounding areas in MO.

Patient Satisfaction

2/5
Would Recommend:67%
Rate 9-10:78%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.1% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
67%
Rated 9 or 10 (Excellent)
78%
Team Gave Professional Care
86%
Team Communicated Well
81%
Discussed Medicines & Safety
74%
Completed Surveys
207
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate43.7%
Improvement in Walking/Mobility91.7%
Improvement in Bathing92.2%
Improvement in Managing Medications88.8%
Improvement in Getting In/Out of Bed91.0%
Improvement in Breathing92.7%
Pressure Ulcer Rate0.8%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score72.5%
Health Info Transfer to Provider17.7%
Health Info Transfer to Patient83.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
13 reviews
Starz

Starz

Elara caring is an amazing place for service! The people here are great!

Verified Google review
Heidi Goodsite

Heidi Goodsite

Elara Home Health has an excellent nursing staff. Savannah is caring and knowledgeable. Amanda (the nursing supervisor) was ver attentive to my concerns and needs. Susan (clinical tech) came to my home and walked me through each step of my treatment. Administering my own IV antibiotics was a scary prospect, but I felt empowered by Elara staff.

Verified Google review
Tina Murray

Tina Murray

Honestly they do not deserve 1 star The office ladies say one thing & do another they also never communicate with each other!! If you have someone you are tying to help care for with there help GO somewhere else . Honestly I have trying to work with them fo 3 months & getting nowhere. Even tryingto do CDS but Laura couldn't tolete fr 1 month , then she made an appt with me & didn't call to say not going to be there then!!

Verified Google review
Grant Gaumer

Grant Gaumer

These people are frauds. I’d give them 0 stars if possible. My mom had a hemorrhagic stroke & requires weekly nurse visits. We’ve been with Elara for three weeks now and a nurse has only showed up once. They unilaterally schedule appointments with less than 12 hours notice and if their is a conflict they refuse to reschedule. When I asked if they could guarantee they would be out weekly like we are paying them to do I was told, “we guarantee nothing”. These people want to take your money for nothing and feed off the vulnerabilities of the elderly and those that need medical assistance.

Verified Google review
Theresa Sky

Theresa Sky

This is the most unprofessional company I have ever had the displeasure of interacting with. They are rude and the admin team keeps the unprofessional rude workers interacting with clients who have mental and physical disabilities. Don’t go to this location for any service. It is a waste of your time. The whole building needs to be restaffed asap.

Verified Google review

Reviews from Google Places for ELARA CARING. These are real experiences shared by families and patients.