CENTERWELL HOME HEALTH

columbia, MOMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Location & Directions

Address

2404 FORUM BLVD, SUITE 101

COLUMBIA, MO

Service Area

This agency serves patients in COLUMBIA and surrounding areas in MO.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.85% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
82%
Completed Surveys
205
32% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate79.1%
Improvement in Walking/Mobility97.2%
Improvement in Bathing97.4%
Improvement in Managing Medications95.1%
Improvement in Getting In/Out of Bed98.0%
Improvement in Breathing96.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score79.3%
Health Info Transfer to Provider96.4%
Health Info Transfer to Patient96.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
35 reviews
Debbie Greene

Debbie Greene

The CenterWell staff that worked with Dad are; Andrea, Marissa, Tiffany and Zach. They were not only helpful but they were each friendly, caring, respectful and encouraging not only to Dad but to his family as well. Thank you to each of them, we appreciate your help more than we can express. We would not hesitate to use CenterWell again, should the need arise, and we will definitely recommend their services to others.

Verified Google review
ROSETTA BRYSON

ROSETTA BRYSON

Ron and David and Tom and Any others who has helped me.? They are to the point where I'm learning and one thing the are outstanding with the voice speaking loud so I can hear them.

Verified Google review
Judy C

Judy C

Gio came to see me a number of times after I was discharged from the hospital. She was wonderful-- compassionate, professional, friendly. Very helpful & having a nurse touch base regularly made me feel more secure during my recovery period. My occupational therapist also came a number of times (I've forgotten his name). He was also extremely helpful, very personable & sincerely concerned about my welfare. Thank you to them both.

Verified Google review
Kathy Henson

Kathy Henson

Shala Metcalf is our home healthcare nurse. She is very polite, professional,always on time, answers any questions or concerns we have. Makes sure we have supplies for the days she isn’t here. I would give her a five plus.

Verified Google review
Kim Carpenter

Kim Carpenter

Overall NOT impressed. They were my mom’s home health after a colostomy and they really did not do anything. I had to learn what supplies she needed, I was the one that changed the bags. All they did was check blood pressure and chat. We had to ask for the nurse to check her incision. She did have PT was well and that was more beneficial. Just overall do not recommend this company. Since they do very little, not knowledgeable in ostomy supplies and always LATE!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.