CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1991
Key Information
Location & Directions
Service Area
This agency serves patients in CREVE COEUR and surrounding areas in MO.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.7% falls with injury
Low rate of falls with injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
91% improved managing meds
Based on patient outcomes
92% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Lisa Crocker
My parents had several nurses coming to their home. They were all very helpful and caring.
SHERYL FIKES (Quiet Storm)
Questions were delayed with answers. I asked for education for my mom diabetes, also equipment. Also the staff doesn't plan ahead. It was always a call late in the evening for next day scheduling. Other than that we did appreciate the service received. Thank you!
Elizabeth Gralike
Ibrahim my physical therapist is wonderful. He is so helpful and knowledgeable. Lisa that comes, she asks me about my health, have I been eating good , if I have been hurting anywhere. I couldn’t ask for anyone better.
Keeyna McCall
I was not pleased by the services received from CenterWell. The first day of PT for my mother was wonderful, as was the physical therapist, after that, it went downhill. The next day the OT person came and was late and tried explaining the issue, not very apologetically, as opposed to listening to my concern about being late. The following week, my mother never received her Monday PT services because apparently her load was passed on to someone else without our knowledge. We didn't hear from the new PT until Wednesday late evening and he wanted to schedule a last minute session for the next day, which didn't work for us. Also, the OT person was supposed to call Thursday to let us know what time they'd be coming Friday, and we never heard from them. So, my mother never received therapy for the week. Also, we were told that scheduling can be any where between 30 minutes to an hour off, so if an appointment is at 10:00, then they can show up anytime between 10 and 11:00 and that the company doesn't like the therapists to call the client to let us know they're running late. I can't say that I would recommend this company just based off of our initial experience.
Rosemary Anderson
The office staff isn't very professional You leave a message for them to call you back no phone call back. They don't care about the client or the cliemt family. Therapist Sierra, Lona and Morgan are great and caring. Some of the nurses are good .
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(314) 434-3030Years in Operation
35
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov