CENTERWELL HOME HEALTH

independence, MOMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Location & Directions

Address

20101 E JACKSON DRIVE, STE D

INDEPENDENCE, MO

Service Area

This agency serves patients in INDEPENDENCE and surrounding areas in MO.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.5% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
89%
Completed Surveys
338
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate66.7%
Improvement in Walking/Mobility92.4%
Improvement in Bathing94.8%
Improvement in Managing Medications82.7%
Improvement in Getting In/Out of Bed91.1%
Improvement in Breathing93.6%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score80.4%
Health Info Transfer to Provider78.3%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
28 reviews
Susan Johnson

Susan Johnson

Excellent rehab after I returned home from each hip replacement. Amy and Sarah were wonderful. Encouraging, understanding and kind. I think CenterWell bought Kindred a couple of years ago. A lot of the same people took care of my mom more than nine years ago. Glad they're still there for me now.

Verified Google review
Donna Rose

Donna Rose

Everyone was kind thoughtful and very helpful. My nurse cinnamon was the best and if I ever need more help I would request her personally as my nurse. They were all great

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MARCUS JOLLY

MARCUS JOLLY

I am a paraplegic and have a Foley catheter. My nurse Randy comes to remove and replace it and check my overall health. She is wonderful. Very professional but also cares how I am doing. Everyone I have interacted with from there is great in how they work and talk to me. I appreciate them all.

Verified Google review
Janet Kalwei

Janet Kalwei

The caregivers were very knowledgeable. I have many issues with my body and for many years l have had numerous Home Health caregivers. These young men and women did teach me new exercises and l was surprisingly shocked. All of them to me presented a challenge and l love challenges! It was like l was competing against myself but l love competition also. Meghan saw me the most and l dearly loved her. She was so kind and yet she motivated me! That young lady should rise to the top in her field. She was patient and she like the guys were so organized. I have had caregivers who couldn’t even find an ink pen. I would certainly be happy to have them again. The crazy thing is that l was given a sheet of paper with names and phone numbers all on it. I didn’t know a name or number but l had to pick a name out of about 75 listings. You didn’t know anything about them. I must have had an angel who was on my shoulder that day as l just pointed to this group. Thank them for a great learning experience!

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rebecca graham

rebecca graham

All my nurses are excellent. They know their job well. I have learned even more physical therapy and they work. Randy is so knowledgeable. She has helped me so much. I would tell anyone that I know that Kindred is the best!!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.