TERRACE HOME HEALTH INDEPENDENCE, LLC

independence, MOMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2020

Key Information

Location & Directions

Address

4721 SOUTH CLIFF AVENUE, SUITE 211

INDEPENDENCE, MO

Service Area

This agency serves patients in INDEPENDENCE and surrounding areas in MO.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.04% falls with injury

Low rate of falls with injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

79% improved managing meds

Based on patient outcomes

Better than average

77% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
87%
Completed Surveys
113
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate52.5%
Improvement in Walking/Mobility78.7%
Improvement in Bathing83.6%
Improvement in Managing Medications79.5%
Improvement in Getting In/Out of Bed83.8%
Improvement in Breathing77.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score69.5%
Health Info Transfer to Provider66.6%
Health Info Transfer to Patient74.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
36 reviews
Joyce Bruce

Joyce Bruce

I’ve had a great experience and great wound care From the Home Health , PT & OT. I appreciate each and every visit that they make to me. They are personable and caring about your pain. They have a good sense of humor and they listen to me when I tell them what’s going on With my health. I want to give kudos each one of them because they deserve it and they earn it. I highly recommend Terrace Home Health to anyone that wants to be taken really good care of as they are rehabbing. Shelby is the Home Health nurse that comes and sees me twice a week and takes care of my wounds. She’s very efficient and thorough which is very much appreciated.. She’s also very personable and makes me feel comfortable when she comes to my home. She even goes above beyond and Bring in my mail or any packages they’re on the front porch. She has had to go by the seat of her pants when The wound Care doctor didn’t send home care instructions On how to dress my wounds. She’s very knowledgeable And took care of dressing, the wounds. Which she always makes the right call is very caring when she with dressing my wound. Cori has been a blessing to me. She’s also very friendly and personable, and I feel comfortable With her in my home. Several times she has come and I had an issue and she Listened to me or look at whatever body part I was having an issue with and also is very helpful On two occasions when she came to visit me, I was not doing so well and had to go to the Emergency room She was very helpful in gathering up what I needed to take to the hospital with me. She was also helpful in Assisting Theambulance people get me out the door into the gurney. She’s just not there to do her job. She listens and cares. Patience, the OT put me at ease right off the bat with her first visit and her upbeat attitude and gentleness. She got to know me and very helpful in the exercises she had me to do to gain my strength back. I’m looking forward to her next visit and she is going to help me with showering and covering up my wound so they don’t get wet. She even went over and above trying to get my old shower head off and putting my new showerhead on. She has been Very thorough with explaining to me, what supplies andsteps are gonna be needed for me to get in the shower and out safely. She’s very much appreciated. Kale the PT is very knowledgeable and I’ve only seen him twice now so we haven’t got to know each other well this time. I’m looking forward to getting to know him and him getting to know me So that he can evaluate what I’m capable of and what type of exercise I need. However, he’s been very efficient and helping me do my physical therapy. Since having surgery on my foot, and I have to keep a walking boot on and can’t do a lot of exercises as far as walking, But he’s giving me very good exercises that I can do while sitting. I appreciate his patience and taking his time with me to make sure that He exercise or not causing any pain to my foot’s

Verified Google review
Teresa Vitale

Teresa Vitale

Terrace HH stopped coming without notifying me. I had a wound vac that required frequent nursing care. They didn't care. I didn't have a chance to obtain a different HH agency. I would not recommend this company!

Verified Google review
Samantha Christie

Samantha Christie

Terrace health is an amazing company, one of their nurses Shelby is an absolute delight! She goes above and beyond, and has amazing bedside manner. She’s so sweet and caring, I will always recommend terrance.

Verified Google review
Kimberly Matlock

Kimberly Matlock

Shelby is wonderful.She goes above and beyond her duties. Bed side manners are awesome. She's kind, caring and compassionate. Great company always there for me when needed.

Verified Google review
Julie Hughes

Julie Hughes

Shelby Price is awesome , wonderful and we love seeing her every week for wound care … Glenn has always responded to Shelby in a positive way no matter what she “makes” him do. She Is a great asset to Terrace .

Verified Google review

Reviews from Google Places for TERRACE HOME HEALTH INDEPENDENCE, LLC. These are real experiences shared by families and patients.