PHOENIX HOME CARE

jefferson city, MOMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2005

Location & Directions

Address

500 BROADWAY STREET

JEFFERSON CITY, MO

Service Area

This agency serves patients in JEFFERSON CITY and surrounding areas in MO.

Patient Satisfaction

3/5
Would Recommend:73%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.61% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
85%
Team Communicated Well
81%
Discussed Medicines & Safety
78%
Completed Surveys
382
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate63.0%
Improvement in Walking/Mobility86.0%
Improvement in Bathing93.5%
Improvement in Managing Medications91.0%
Improvement in Getting In/Out of Bed90.9%
Improvement in Breathing94.5%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score80.8%
Health Info Transfer to Provider68.1%
Health Info Transfer to Patient92.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
17 reviews
CLIFF SMITH

CLIFF SMITH

IN THE COUPLE OF MONTHS, MY MOM HAD SERVICE, I ONLY HAD ONE ISSUE. AFTER SHE GOT HOSPITALIZED, THEY WOULDN'T RE ALLOW HER BACK IN. HOWEVER, THESE PEOPLE ARE AWESOME AND HOW THEY CARE FOR PEOPLE VERY WORKABLE ON SCHEDULES ET CETERA. VERY KIND PEOPLE, JUST DON'T LET YOUR FAMILY MEMBER.GO BACK TO THE HOSPITAL BECAUSE THEY WON'T REACCEPT YOU. IF YOU CAN LOOK PAST THAT, THEN THESE PEOPLE ARE THE OBVIOUS PEOPLE TO CHOOSE

Verified Google review
Fred Brauer

Fred Brauer

I had a spinal cord injury about two years ago and have needed in home care since then. We contacted Phoenix and made arrangements for in home care twice a day. I have appreciated the open communication with the "supervisors" when any concerns have occurred. Overall I have had very good care attendants and at the present have a primary attendant that is excellent!

Verified Google review
June Sherman

June Sherman

Very good considerate place to get home care providers immediately, that the client gets to pick. With flexible schedules Easy office employees to deal with. Weekly pay is great too Thank you so much Dina C. You go above and beyond for your clients and employees.

Verified Google review
Mary

Mary

I know many people whom work for Phoenix home care in Jefferson city, mo and Clinton Mo and the agency has went above and beyond to help people and keep them in their home, When I visit the office. I am always greeted so nicely. Never long waits. And very concerned workers When I have to call my issues are always resolved promptly by Dina Cornejo and I know so many whom need these services but do not qualify for Medicaid...unfortunately But it has been the best care I've seen out here. They acknowledge the unseen disabilities well and know the struggles are real. I've dealt with the agency for over 5 years now with love ones and friends. They are amazing Thank you all

Verified Google review
Christy Lopez

Christy Lopez

I've had very good experiences with Phoenix. Dina is very attentive to any concern i may have. I'm the client and my son is my home health provider. I prefer family and he's the closest I have. It's very easy to get setup since they do all the talks with insurance. This is the only agency I've had and several years later I haven't looked elsewhere since I'm happy with my services.

Verified Google review

Reviews from Google Places for PHOENIX HOME CARE. These are real experiences shared by families and patients.