FREEMAN HOME CARE SERVICES

joplin, MOMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1983

Key Information

Location & Directions

Address

921 EAST 34TH STREET

JOPLIN, MO

Service Area

This agency serves patients in JOPLIN and surrounding areas in MO.

Patient Satisfaction

5/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.31% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
93%
Discussed Medicines & Safety
90%
Completed Surveys
281
39% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate50.7%
Improvement in Walking/Mobility87.4%
Improvement in Bathing88.8%
Improvement in Managing Medications87.6%
Improvement in Getting In/Out of Bed98.3%
Improvement in Breathing90.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score91.8%
Health Info Transfer to Provider87.1%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
3 reviews
Charlene Sheets

Charlene Sheets

I just had knee replacement 2 weeks ago and Freeman Home Care came to our home and were friendly, patient, and professional. Thank you Misty and Pam!

Verified Google review
Heidi Ackerson

Heidi Ackerson

Very unprofessional Never Get A time when to come out . I'm Hoping will never use them again.

Verified Google review
Bob Ellis

Bob Ellis

I pay all my bills on time or through payments. My credit score is very good. I pay monthly payments on an hip replacement back in 2022 then I check my mail I get an notification from an collection agency saying I owe Freeman Home Care Services for $219.29 because some incompetent moron in billing is to lazy to do there job. I’ve never received any monthly notification stating I owe this money. Useless worthless people. After consulting with my attorney he told me to contact them if this isn’t ratified within 7 business days or if they hurt my credit score due to their negligence reporting will result in monetary costing the company and someone losing their job.

Verified Google review

Reviews from Google Places for FREEMAN HOME CARE SERVICES. These are real experiences shared by families and patients.