HAVEN HOME HEALTH & THERAPY

ozark, MOMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2012

Key Information

Website

Not Available

Years in Operation

14

Location & Directions

Address

850 NORTH 25TH STREET

OZARK, MO

Service Area

This agency serves patients in OZARK and surrounding areas in MO.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.17% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
88%
Completed Surveys
279
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate64.8%
Improvement in Walking/Mobility85.6%
Improvement in Bathing91.0%
Improvement in Managing Medications87.7%
Improvement in Getting In/Out of Bed89.6%
Improvement in Breathing87.8%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score71.8%
Health Info Transfer to Provider96.6%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
32 reviews
Melissa O'Connor

Melissa O'Connor

𝐌𝐲 𝐠𝐫𝐚𝐦𝐦𝐚 𝐰𝐚𝐬 𝐫𝐞𝐥𝐞𝐚𝐬𝐞𝐝 𝐟𝐫𝐨𝐦 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥 𝐰𝐡𝐨'𝐬 85 𝐲𝐞𝐚𝐫𝐬 𝐨𝐥𝐝 𝐚𝐧𝐝 𝐰𝐚𝐬 𝐭𝐡𝐞𝐫𝐞 𝐟𝐨𝐫 𝐚 𝐦𝐨𝐧𝐭𝐡 𝐰𝐡𝐞𝐫𝐞'𝐬 𝐭𝐡𝐞 𝐡𝐨𝐬𝐩𝐢𝐭𝐚𝐥 𝐠𝐨𝐭 𝐡𝐞𝐫 𝐨𝐮𝐭𝐭𝐚 𝐛𝐞𝐝 𝐦𝐚𝐲𝐛𝐞 𝐭𝐰𝐢𝐜𝐞 𝐭𝐨𝐭𝐚𝐥 𝐟𝐨𝐫 𝐚 𝐦𝐨𝐧𝐭𝐡. 𝐖𝐡𝐞𝐧 𝐬𝐡𝐞 𝐫𝐞𝐭𝐮𝐫𝐧𝐞𝐝 𝐡𝐨𝐦𝐞 𝐬𝐡𝐞 𝐰𝐚𝐬 𝐚 𝐟𝐮𝐥𝐥 𝐚𝐬𝐬𝐢𝐬𝐭 𝐬𝐡𝐞 𝐜𝐨𝐮𝐥𝐝 𝐛𝐚𝐫𝐥𝐞𝐲 𝐬𝐭𝐚𝐧𝐝. 𝐀𝐧𝐝 𝐡𝐚𝐯𝐞𝐧 𝐡𝐨𝐦𝐞 𝐡𝐞𝐚𝐥𝐭𝐡 𝐰𝐚𝐬 𝐚𝐰𝐞𝐬𝐨𝐦𝐞 𝐬𝐡𝐞 𝐡𝐚𝐝 𝐍𝐮𝐫𝐬𝐞, 𝐏𝐓 𝐚𝐧𝐝 𝐎𝐓 𝐭𝐡𝐞𝐲 𝐰𝐞𝐫𝐞 𝐬𝐨 𝐠𝐨𝐨𝐝. 𝐓𝐡𝐞𝐲 𝐚𝐥𝐰𝐚𝐲𝐬 𝐬𝐡𝐨𝐰𝐞𝐝 𝐮𝐩 𝐨𝐧 𝐭𝐢𝐦𝐞 𝐚𝐧𝐝 𝐬𝐩𝐞𝐧𝐭 𝐭𝐡𝐞 𝐞𝐧𝐭𝐢𝐫𝐞 𝐭𝐢𝐦𝐞 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐡𝐞𝐫. 𝐒𝐡𝐞 𝐠𝐨𝐭 𝐬𝐭𝐫𝐨𝐧𝐠𝐞𝐫 𝐚𝐧𝐝 𝐬𝐭𝐫𝐨𝐧𝐠 𝐚𝐧𝐝 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐟𝐢𝐧𝐚𝐥𝐥𝐲 𝐜𝐮𝐭 𝐢𝐭 𝐨𝐟𝐟. 𝐁𝐮𝐭 𝐭𝐡𝐞𝐲 𝐰𝐞𝐫𝐞 𝐚𝐥𝐥 𝐬𝐨 𝐠𝐫𝐞𝐚𝐭 𝐫𝐞𝐬𝐩𝐞𝐜𝐭𝐟𝐮𝐥 𝐝𝐢𝐝 𝐭𝐡𝐞𝐫𝐞 𝐣𝐨𝐛𝐬 𝐚𝐧𝐝 𝐰𝐞 𝐤𝐢𝐧𝐝𝐚 𝐦𝐢𝐬𝐬 𝐭𝐡𝐞𝐦 𝐟𝐫𝐨𝐦 𝐭𝐢𝐦𝐞 𝐭𝐨 𝐭𝐢𝐦𝐞. 𝐁𝐫𝐢𝐚𝐧 𝐡𝐚𝐢𝐥𝐞𝐲 𝐚𝐧𝐝 𝐚𝐧𝐨𝐭𝐡𝐞𝐫 𝐥𝐚𝐝𝐲 𝐬𝐞𝐫𝐢𝐨𝐮𝐬𝐥𝐲 𝐰𝐨𝐮𝐥𝐝 𝐫𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝!! 𝐀𝐧𝐝 𝐭𝐡𝐚𝐧𝐤𝐬 𝐚𝐠𝐚𝐢𝐧

Verified Google review
Elizebeth Cameron

Elizebeth Cameron

I know for a fact Haven Home Care is the best home care agency in the area. They are professional and kind. Amanda, Abby and Santana who work in the office are always so helpful, they genuinely care about patient/client care. I have had patients who have had their caregivers in their homes and they are always wonderful with them . I would recommend them for all your caregiving needs!

Verified Google review
Deb

Deb

We would HIGHLY RECOMMEND 417 !!! We have used 417 for 4 1/2 years and Amanda is always striving to make 417 the "Go To" for home care. Even though we live an hour from the office, Amanda and office staff make visits to our home to check in with us to make sure we are happy with their service. Communication is always Top Notch.. Amanda will always get back with you with any questions, and will go out of her way to make sure they are assisting you in the best way possible. Monthly Check in Calls from the office are so appreciated. We just feel like they are always working with us to make this the best experience we could ask for. I would highly recommend.

Verified Google review
Cathy Clark

Cathy Clark

Janet has been a godsend for our family in caring for my Mom! She's attentive, caring and goes above and beyond. 417 Home Care has filled all our needs and continues to deliver fantastic care for their patients. It's been a huge stress reliever for my brothers and sisters along with our father. We are able to keep my parents in their home because of Janet and her wonderful, compassionate care.

Verified Google review
Kathleen Coulson

Kathleen Coulson

Being an RN in home care I was very picky when choosing a company to provide care for my 91 year old mom. The office staff is very conscientious and professional as well as friendly. The aides being sent to my home are knowledgeable, efficient and truly kind and caring to my mom as well as respectful. Best choice for home care in the area!

Verified Google review

Reviews from Google Places for HAVEN HOME HEALTH & THERAPY. These are real experiences shared by families and patients.