ON CALL CARE SERVICES, INC is a Medicare-certified home health agency located in RAYTOWN, MO. CMS quality of patient care rating: 2.0 out of 5 stars. Google rating: 4.3 out of 5 from 6 reviews.

ON CALL CARE SERVICES, INC

raytown, MOMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Years in Operation

18

Location & Directions

Address

6444 RAYTOWN TRAFFICWAY 125

RAYTOWN, MO

Service Area

This agency serves patients in RAYTOWN and surrounding areas in MO.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

77% improved managing meds

Based on patient outcomes

Better than average

95% timely care start

Care started promptly after referral

Better than average

70% improved in mobility

Based on patient outcomes

70% improved in mobility

Based on patient outcomes

71% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.3%
Flu Vaccination Rate48.9%
Improvement in Walking/Mobility70.5%
Improvement in Bathing71.3%
Improvement in Managing Medications76.6%
Improvement in Getting In/Out of Bed57.2%
Improvement in Breathing70.9%
Pressure Ulcer Rate4.3%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score43.5%
Health Info Transfer to Provider75.0%
Health Info Transfer to Patient91.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
6 reviews
travis tetens

travis tetens

The driver on 24 Highway drives quite erratically and should not be driving for this business. Hauling a small trailer with a lawn mower and making a quick Dart into the next Lane over is not a way for anyone running a business to drive especially not with a trailer

Verified Google review
Kelly Mccollum

Kelly Mccollum

When I'd lost hope in healthcare the nurses at On call proved that great, caring, detail oriented, direct communication and collaborations DO still exist. A small home health service company that continues to exceed all my expectations and never misses a beat. Stays on top of my care and coordinates with my other providers so thoroughly. Top notch people!

Verified Google review
Passion Rae

Passion Rae

No written review provided

Verified Google review
Kaleigh Davis

Kaleigh Davis

The nurse that takes care of my severely disabled brother is amazing

Verified Google review
Shayne Sprenkle

Shayne Sprenkle

Excellent Service. Would highly recommend!

Verified Google review

Reviews from Google Places for ON CALL CARE SERVICES, INC. These are real experiences shared by families and patients.

ON CALL CARE SERVICES, INC — Home Health Agency in RAYTOWN, MO