BREAKTHROUGH HEALTHCARE LIMITED LIABILITY COMPANY

saint louis, MOMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 2022

Key Information

Website

Not Available

Years in Operation

4

Location & Directions

Address

11862 LACKLAND ROAD

SAINT LOUIS, MO

Service Area

This agency serves patients in SAINT LOUIS and surrounding areas in MO.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

91% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
47%
Rated 9 or 10 (Excellent)
65%
Team Gave Professional Care
78%
Team Communicated Well
78%
Discussed Medicines & Safety
70%
Completed Surveys
26
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.6%
Falls with Major Injury0.0%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
22 reviews
Theresa Wilkins

Theresa Wilkins

I'm a very disappointed in the mishandling of my services with them. My nurse's name is Jeff. He is good, consistent and professional. He calls me the day before to schedule his time with me. Every time he is out sick, I receive inadequate use of my time waiting on themto come. I have to call the agency and ask them who is coming to service me. Jeff has only been out 2 times. They seldom call me in advance to provide me services in his absence. Most of the time my entire day is spent waiting on them to come. I have mobility issues. The nurse Nicki, that was scheduled to service me today didn't give me adequate time to get to the door before she left. I called and text her to explain my delay in answering the door. She text me back and said she could see later on in day. This is 8:50 in the morningwhen returned the text. She texted me at 6:20 p.m. to say she couldn't make it today but she can come tomorrow. I wouldn't recommend anyone use this company. Jeff is the only reason why I am still with the agency.

Verified Google review
L Srinivas

L Srinivas

Dear Nikki, I wanted to express my sincere gratitude for your unwavering commitment to caring for my aged mother. Despite some initial hiccups and challenges, your team's dedication and professionalism have shone through. The service you provide is invaluable, and your willingness to work through difficulties means the world to us. Thank you for making a positive difference in our lives.

Verified Google review
Taylor Shanders

Taylor Shanders

I went in to renew my CPR certification and not only were the staff incredibly friendly, but it was fast and efficient. I got some great feedback on things the online course confused me about and in general about CPR/BLS.

Verified Google review
kyle m

kyle m

Very friendly and provided great feedback. This was the most convenient way to to get my BLS certificate. I will use them again in the future!

Verified Google review
Juanita Brown

Juanita Brown

I’m very Grateful and experience with this Home Healthcare. They care and today I needed attention and owners showed to help me that means much. I’m Bless my insurance covers their services and I’m hoping they will be with me for a very long time.

Verified Google review

Reviews from Google Places for BREAKTHROUGH HEALTHCARE LIMITED LIABILITY COMPANY. These are real experiences shared by families and patients.