COOPERATIVE HOME CARE, INC

saint louis, MOMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Key Information

Years in Operation

26

Location & Directions

Address

1924 MARCONI AVE

SAINT LOUIS, MO

Service Area

This agency serves patients in SAINT LOUIS and surrounding areas in MO.

Patient Satisfaction

3/5
Would Recommend:64%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
64%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
86%
Team Communicated Well
86%
Discussed Medicines & Safety
80%
Completed Surveys
68
25% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.1%
Flu Vaccination Rate70.3%
Improvement in Walking/Mobility87.6%
Improvement in Bathing91.4%
Improvement in Managing Medications88.6%
Improvement in Getting In/Out of Bed90.1%
Improvement in Breathing89.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score74.3%
Health Info Transfer to Provider54.5%
Health Info Transfer to Patient91.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
18 reviews
Tammy Edwards

Tammy Edwards

Me and my client been with this company for going on 5-6 years and this make the second time these pples messed my check up again,,it's bad enough that I am the only one that gets my check @8:30 pm they dnt respond to my request for my check stubs .smh

Verified Google review
Brian Liberman

Brian Liberman

Cooperative Home Care took care of both of my parents at different times and did a fantastic job. The staff always showed up when they were supposed to and they were very professional. Highly recommend them.

Verified Google review
Mitzi Rodgers

Mitzi Rodgers

I brought my own client to the company and they were great. They helped me get him signed up for services really fast. Barbara and Kerrie are really nice and helpful. They made sure I had everything I needed. I recommend them for your services for your family needs.

Verified Google review
Debra Green

Debra Green

I waited 10 months to write this review. I wish I could write a glowing review, but we did not have an overall positive experience. Here’s my story: We engaged Cooperative to care for my 87-year-old mother. Some of her caregivers did a great job. Those that didn’t, however, are memorable because of how bad they were. One woman fell asleep underneath an ironing board (yes an ironing board). Another was a con artist. This woman began to ask my mother for money; when I discovered this, I informed Cooperative. They continued to send her into my mother’s home with this knowledge. Several months later, the woman stopped showing up for work. She was suddenly missing—and so was substantial amount of money. Neither the police nor Cooperative appear to have been able to track this woman down. Worse, though this theft happened over 10 months ago, Cooperative has not repaid a dime of this money to my mother, even though its management has admitted responsibility for their former worker’s actions. All I hear from management is they’re waiting for “insurance.” I will probably have to take the matter to court to get my mother reimbursed. I would only recommend using Cooperative if you have no other options. There have to be better places for vulnerable clients to receive care. Some of their caregivers do a fine job. Those who do not can be beyond the pale. Cooperative appears to lack consistent oversight of its employees. I hope management reads this. You can and should do better for your clients and their families.

Verified Google review
Alyse Campara

Alyse Campara

Cooperative is a wonderful company with amazing caregivers. The staff is passionate about providing the best care to their patients, as well as their families. They truly care about the patients and the communities in which they work.

Verified Google review

Reviews from Google Places for COOPERATIVE HOME CARE, INC. These are real experiences shared by families and patients.