OZARKS HEALTHCARE AT HOME, HOME HEALTH

west plains, MOMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Key Information

Location & Directions

Address

812 NORTH KENTUCKY AVENUE

WEST PLAINS, MO

Service Area

This agency serves patients in WEST PLAINS and surrounding areas in MO.

Patient Satisfaction

4/5
Would Recommend:75%
Rate 9-10:76%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.71% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
76%
Team Gave Professional Care
89%
Team Communicated Well
90%
Discussed Medicines & Safety
83%
Completed Surveys
80
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.7%
Flu Vaccination Rate51.6%
Improvement in Walking/Mobility83.7%
Improvement in Bathing91.0%
Improvement in Managing Medications82.1%
Improvement in Getting In/Out of Bed82.5%
Improvement in Breathing88.3%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score73.2%
Health Info Transfer to Provider86.2%
Health Info Transfer to Patient99.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
3 reviews
Penny Gann

Penny Gann

Hannah Harper is absolutely the best! Not only is she caring, kind, friendly and compassionate but she also communicated in detail what we were doing and what to expect. She was training another nurse and was very thorough in her training explaining procedures to her and us and she did so. I would highly recommend her to be your home nurse if you are lucky enough to pick one. She also kept up with the doctors to ensure that we received the best care.

Verified Google review
Debra Mayers

Debra Mayers

The therapists are experts and generous with sharing that to help you improve. They are kind and patient

Verified Google review
Stuart Simpson

Stuart Simpson

Always a shortage of AIDS.

Verified Google review

Reviews from Google Places for OZARKS HEALTHCARE AT HOME, HOME HEALTH. These are real experiences shared by families and patients.