ST JOHN'S UNITED HOME HEALTH

billings, MTMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2014

Key Information

Location & Directions

Address

502 NORTH 30TH STREET

BILLINGS, MT

Service Area

This agency serves patients in BILLINGS and surrounding areas in MT.

Patient Satisfaction

4/5
Would Recommend:90%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.95% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
76%
Completed Surveys
137
34% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate75.7%
Improvement in Walking/Mobility84.2%
Improvement in Bathing84.6%
Improvement in Managing Medications86.3%
Improvement in Getting In/Out of Bed86.3%
Improvement in Breathing83.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score78.8%
Health Info Transfer to Provider92.5%
Health Info Transfer to Patient97.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
20 reviews
Lori Black

Lori Black

Hugh , Chandra and Nicole were great in home health therapists. I would recommend them

Verified Google review
Larry Kennedy

Larry Kennedy

Chanda is an exceptional therapist. She comes to her appointments with a positive personality which made my mother, Kathleen Kennedy, feel at ease and wanting to improve her mobility. Thanks to all the staff at St. John's who helped with my mom's recovery.

Verified Google review
George Alva

George Alva

I am sharing this on my father's behalf who suffered a stroke back in mid October 2022. After he was discharged from the hospital he underwent eight rigorous weeks of in-home care. This included skilled nursing and social work as well as physical, speech and occupational therapies. These eight weeks were extremely busy and, at times, difficult to keep up with his schedule. However, everyone from Saint John's in-home care were so caring and very nice. We couldn't have asked for more competent or compassionate care. We'd like to say thank you to the entire team but a special thanks to Nicole, Tara, Huw, Kendra, Chanda and Hannah. Thank you all very, very much!! With your help my dad is on a very good path to recovery.

Verified Google review
Jo Korb

Jo Korb

I feel compelled to write a thank you to the staff at St. John’s United Home Health. I am a 77-year-old lady who never exercised. The total knee replacement surgery left me in a very weakened condition. St. John’s United Home Health arrived at my door ready to take care of me. Each skilled therapist was very punctual, professional, and pleasant. They provided the necessary tools to expedite my success. It is because of their positive attitude, encouragement, and thoughtfulness that I have regained the strength in my left leg within a few short weeks, amazing everyone, especially me. I would highly recommend their services to anyone who needs to get their body back on the healthy track. Thanks St. John’s United Home Health staff! Jo Ann Korb

Verified Google review
Noelle Dahle

Noelle Dahle

My Mom received both home health care and later hospice care over the past several months and all of the people who helped her and our entire family through this process were amazing. They not only gave her great care, love and respect but also carried that forth to our entire family. It was such a blessing to have St. John's provide such a needed service.

Verified Google review

Reviews from Google Places for ST JOHN'S UNITED HOME HEALTH. These are real experiences shared by families and patients.