PARTNERS IN HOME CARE INC

missoula, MTMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1985

Key Information

Years in Operation

41

Location & Directions

Address

2637 PALMER STREET

MISSOULA, MT

Service Area

This agency serves patients in MISSOULA and surrounding areas in MT.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.93% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
91%
Team Communicated Well
86%
Discussed Medicines & Safety
86%
Completed Surveys
419
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate61.8%
Improvement in Walking/Mobility86.7%
Improvement in Bathing85.6%
Improvement in Managing Medications82.1%
Improvement in Getting In/Out of Bed86.5%
Improvement in Breathing80.8%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score69.8%
Health Info Transfer to Provider76.1%
Health Info Transfer to Patient86.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
39 reviews
garage shop

garage shop

Top notch place when they were dealing with my chemotherapy attachments. I wanted to go there again once I was recommended palliative care. After a few months the phone calls started not happening, and the appointments also went from every two weeks to... over a month because the scheduling never quite got figured out on their end. If you still have the energy to stay on top of them, then I think they were very nice. But if your starting to need someone to help you get things accomplished medical wise, or someone that will keep to a schedule, maybe move on. I just feel like I fell off the radar here, and I dont have the energy to keep up with them anymore. Good luck, i hope this helps the next person in the same shoes.

Verified Google review
Donald Berton

Donald Berton

I was in hospice here, but ended having post op issues and went to emergency after calling. They dropped me like a bad habit, no refils on meds or the medical supplies (needed daily) ie: reason for operation.. so fair warning, if you are in hospice or looking for a hospice, for your own safety, seek another company

Verified Google review
Charlene Coleman

Charlene Coleman

Wonderful staff and organization!! Took care of my grandma and made everyone feel valued and loved. I would highly recommend.

Verified Google review
S. V.

S. V.

The therapist who came to my house was not professional or even honest. I asked them to call ahead because I have gait anxiety about people accidentally letting my dogs out. I actually told Tiffany this before she got here. I said I have a runner, if he gets out, the day is over and Charline needs to be handed a toy. I'm a professional dog trainer for both the Missoula and the Bitterroot Humane Society and I also trained Service Dogs who work with FWP and Law Enforcement. My dogs are 10,9 and 6 and have a clean record and are really nice dogs. They said I said to call so I could " put my dogs up " No, I never said that. I don't need to put my dogs anywhere. I have an entire farm of healthy well socialized very well trained animals that all get along. Cats, dogs, goats, donkey and a horse.I do not deter my Lab ( who gets very excited when we get visitors) from barking at strangers across the gate. She's doing her job! I'm alone and disabled. Additionally, she was adopted from the Humane Society in Missoula when she was 9 weeks old. They don't adopt out vicious dogs. The fact that I had dogs was well established before they came over. It really upset me the way this girl acted simply because my dog barks🙄fr Tiffany looks like a trouble maker who runs to the supervisor to get a patient she's never even met into trouble. No thanks. I'll do without your service. I'm pretty sure most people have dogs. My dog is a yellow lab who is 10. She's never bit anybody 🙄

Verified Google review
Alicia Q

Alicia Q

Underwhelming hospice care. Nurse Kristi was amazing, one nurse was condescending and rude and the other was okay. There was bad communication among everyone, messages were not relayed from Partners to the nurses as to why they were needed to visit. It took forever to get a CNA and when we finally did all they could offer was a bed bath while we were expected to do everything else. Their staff seemed stretched thin (although most were trying their best) and we were not provided adequate assistance. They (Bridget) promised to follow up with the immediate family members after since they claimed their services were for everyone involved. They never checked in, followed up, or provided any grief services. Look elsewhere for hospice care for your loved one.

Verified Google review

Reviews from Google Places for PARTNERS IN HOME CARE INC. These are real experiences shared by families and patients.