CENTERWELL HOME HEALTH

las vegas, NVMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1992

Location & Directions

Address

9121 WEST RUSSELL STE 118

LAS VEGAS, NV

Service Area

This agency serves patients in LAS VEGAS and surrounding areas in NV.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.64% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
84%
Team Communicated Well
80%
Discussed Medicines & Safety
77%
Completed Surveys
225
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.9%
Flu Vaccination Rate77.6%
Improvement in Walking/Mobility90.9%
Improvement in Bathing91.3%
Improvement in Managing Medications87.8%
Improvement in Getting In/Out of Bed90.3%
Improvement in Breathing90.6%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score69.4%
Health Info Transfer to Provider79.8%
Health Info Transfer to Patient97.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
17 reviews
Nelson H

Nelson H

The home care was exemplary the participant was very qualified and assisted where necessary to myself and my spouse as needed. Professional and understanding the nature of the Home Care that we both needed and was provided!

Verified Google review
Derek

Derek

CenterWell team assisting my mother has been wonderful and patient with us. I appreciate and applaud all they do. My only qualm was, the scheduling needs to improve. Asked to have set days for visits. Centerwell team tried to accommodate as best as they could. I recommend them for any aftercare needs.

Verified Google review
Ann Gilchrist

Ann Gilchrist

Short wait times Assist techs knowledgable. Proficient office staff. Providers come and go frequently so no consistancy. Some providers seem to care about treating seniors. Others are clueless and indifferent. All providers are far to eager to transfer clients out for even simple care instead of helping clients themselves. After all they all went to medical school. I personally do not like going to multiple doctors for each challenge. Doctors do not communicate information with each other. No continuity sadly. Do not use centerwell home care no one follows through with anything PT and nurse don’t do anything and no follow through totally clueless

Verified Google review
Berry Johnston

Berry Johnston

Most people who come to your home are kind and want to do their best. Do not settle for the lazier staff one actually said we were dirty in medical note because he was mad we made him work and do what the doctors ordered but we have maids and OCD about cleaning. We fired him. The office is a nightmare there were billing issues, scheduling issues, no employees available for services, they leave you on hold forever, forget to return calls, and don't complete paperwork. Once you get set up you don't need to deal with the office much.

Verified Google review
Bill and Deb Clark

Bill and Deb Clark

The ladies who came were excellent at their jobs. I felt comfortable with them being able to help me regain my strength. The nurses were on time and very helpful. The Physical Therapist were thorough with the exercises.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.