EXCELLENT TOUCH HOME HEALTH LLC is a Medicare-certified home health agency located in LAS VEGAS, NV. CMS quality of patient care rating: 2.0 out of 5 stars. Google rating: 3.7 out of 5 from 6 reviews.

EXCELLENT TOUCH HOME HEALTH LLC

las vegas, NVMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2021

Key Information

Website

Not Available

Years in Operation

5

Location & Directions

Address

2675 S JONES BLVD

LAS VEGAS, NV

Service Area

This agency serves patients in LAS VEGAS and surrounding areas in NV.

Quality Highlights

Based on CMS quality data

0.68% falls with injury

Low rate of falls with injury

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

84% timely care start

Care started promptly after referral

Better than average

63% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
53%
Rated 9 or 10 (Excellent)
96%
Team Gave Professional Care
99%
Team Communicated Well
98%
Discussed Medicines & Safety
88%
Completed Surveys
16
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care84.3%
Flu Vaccination Rate4.1%
Improvement in Walking/Mobility85.8%
Improvement in Bathing86.4%
Improvement in Managing Medications63.4%
Improvement in Getting In/Out of Bed70.5%
Improvement in Breathing51.8%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score40.6%
Health Info Transfer to Provider42.3%
Health Info Transfer to Patient60.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
6 reviews
Marilyn Garcia

Marilyn Garcia

Very helpful and friendly staff

Verified Google review
Rodrigo Martin

Rodrigo Martin

No written review provided

Verified Google review
Vegas Opinion

Vegas Opinion

Going downhill. Stephanie Gomez is very inconsiderate and rude. She ignores emails and will hang up on you if she doesn't want to hear what you have to say. This agency makes you pay for everything. The way some of them behave you'd think they were highschool girls. I transfered to a new agency that actually treats their employees with consideration. They need new management.

Verified Google review
Ezeraletta Johnson

Ezeraletta Johnson

Have not had a pca for almost two weeks and they have done nothing to help me.

Verified Google review
Monique Wareham

Monique Wareham

Very good agency.

Verified Google review

Reviews from Google Places for EXCELLENT TOUCH HOME HEALTH LLC. These are real experiences shared by families and patients.

EXCELLENT TOUCH HOME HEALTH LLC — Home Health Agency in LAS VEGAS, NV