INTERMOUNTAIN HEALTH HOMECARE

las vegas, NVMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Location & Directions

Address

700 E SILVERADO RANCH BLVD STE 150

LAS VEGAS, NV

Service Area

This agency serves patients in LAS VEGAS and surrounding areas in NV.

Patient Satisfaction

3/5
Would Recommend:66%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

76% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
83%
Team Communicated Well
77%
Discussed Medicines & Safety
77%
Completed Surveys
324
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care88.6%
Flu Vaccination Rate64.3%
Improvement in Walking/Mobility91.0%
Improvement in Bathing95.0%
Improvement in Managing Medications76.2%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score83.3%
Health Info Transfer to Patient95.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
13 reviews
Karen Trujillo

Karen Trujillo

I was very fortunate to have Home Instead care for my husband at his end of days. Home Instead owner came to my house personally the same day they were contacted to provide care. Care started the next day with exceptional staff, equipment, and endless resources for my husbands' comfort. I highly recommend Mr. Despain and his staff for your family member.

Verified Google review
Steven Almquist

Steven Almquist

Called up to ask for help with my dad. The woman was so short with me. When I asked if we could have a trial, she said "I'm gonna be honest with you, we dont allow you to interview our staff" I said, that's fine "Can we do a trial run?" Then she repeated the same thing two more times. Im like "Im gonna be honest with you, I would like a trial run" Then she hung up on me! So unprofesh.

Verified Google review
Jacqueline Ward

Jacqueline Ward

They are very understaffed. They sent 82 year-old woman with back problems hurt hip to care for me. I have parakeets that does not fly all over my home. The worker had issues with me having birds. They are not as professional as they claim to be their workers are very lazy

Verified Google review
Michael Barrack

Michael Barrack

We have been working with Home Instead for several months now and couldn’t be happier. Our caregiver, Cristina, is outstanding in every way — reliable, hard working, caring, and extremely deft in working with my 93 year old Mom. She is able to adapt gracefully to mood swings and knows how to create trust and confidence with authenticity and ease. I recommend Cristina and Home Instead wholeheartedly, and am grateful for their competence, commitment and care.

Verified Google review
Fr Ank

Fr Ank

Marty went above and beyond to help my BF and I when we were super in over our heads and stressed to the breaking point. He was very kind and seemed to truly care. I remember the prices being much lower than I was expecting for in-home care. I don't remember the price anymore, but I am definitely not rich, and I knew I could afford it for the week or two of 3 visits a week. If I remember correctly, they require a couple of days' notice if you don't need the services anymore. So i think if your loved one passes, you could end up paying for another 2 hour visit if it was scheduled the next day. Don't quote me on that, though. I guess it makes sense because they have to book constant paying work to pay their employees and stay in business. He told me up-front, which I liked! Anyways, Marty is awesome. He took the time to teach us things that multiple visits of in-home Medicare funded hospice did not bother to show us. He probably saved our relationship as well because caregiving is really tough! Thank you!!

Verified Google review

Reviews from Google Places for INTERMOUNTAIN HEALTH HOMECARE. These are real experiences shared by families and patients.

INTERMOUNTAIN HEALTH HOMECARE - Home Health Agency in Las Vegas, Nevada