CARETENDERS

epping, NHMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Location & Directions

Address

285 CALEF HWY, STE 106

EPPING, NH

Service Area

This agency serves patients in EPPING and surrounding areas in NH.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.97% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

99% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
89%
Team Communicated Well
88%
Discussed Medicines & Safety
78%
Completed Surveys
149
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate66.4%
Improvement in Walking/Mobility94.7%
Improvement in Bathing95.5%
Improvement in Managing Medications98.5%
Improvement in Getting In/Out of Bed93.8%
Improvement in Breathing95.9%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score79.0%
Health Info Transfer to Provider68.3%
Health Info Transfer to Patient90.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
9 reviews
Wade Krause

Wade Krause

I was very pleased with the excellent care I received from Shannon she spent time explaining what I was and would be going through going forward with my rehab Her positive attitude and her sense of humor made things work for me and I can truly say that Shannon is the Best Therapist out there! Please Thank her again for me

Verified Google review
Joan Gluck

Joan Gluck

Dave was an excellent Physical Therapist, with patience, caring, and expertise. I made wonderful progress with his coaching and guidance. Thanks "Coach!"

Verified Google review
Grammy Hafey

Grammy Hafey

My experience with Dan and Shannon after my hip surgery was wonderful. Both of them were patient, kind, and guided me through my physical therapy with kindness and answered all my many questions knowledgeably.

Verified Google review
Richard Heidt

Richard Heidt

I can’t say enough about Caretenders and specifically Shannon my physical therapist! She is extremely knowledgeable, listened to all my questions and took the time to ensure everything I was doing I was doing right so I would recover as quickly as possible. I trust her wholeheartedly with my recovery and I highly recommend her for your recovery!

Verified Google review
John Skelton

John Skelton

I have been seen by your therapist in my home for two different surgeries and they have all been great in helping me get back on my feet and to get my quality of life back. I thank you and all the therapist I have seen. I give special thanks to Shannon which I have seen the most. She is a sweetheart and has really gotten me going. All your therapist are a great group of people that know what a person needs to get going after a surgery that confined them to the house. Give all your therapist a thank you for me They deserve it. Again I say thank you for being there for me.

Verified Google review

Reviews from Google Places for CARETENDERS. These are real experiences shared by families and patients.