NORTH COUNTRY HOME HEALTH & HOSPICE AGENCY

littleton, NHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1971

Key Information

Years in Operation

55

Location & Directions

Address

536 COTTAGE STREET

LITTLETON, NH

Service Area

This agency serves patients in LITTLETON and surrounding areas in NH.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.96% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
86%
Discussed Medicines & Safety
82%
Completed Surveys
336
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate75.1%
Improvement in Walking/Mobility88.8%
Improvement in Bathing89.7%
Improvement in Managing Medications86.2%
Improvement in Getting In/Out of Bed91.7%
Improvement in Breathing93.7%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score82.2%
Health Info Transfer to Provider85.1%
Health Info Transfer to Patient93.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
8 reviews
Vanessa English

Vanessa English

My boyfriend has Stage 4 Terminal Lung Cancer. He was diagnosed in 2023, they gave him 2-4 months to live. He has been doing all the treatments offered to him and putting up a heck of a fight to stay alive. The treatments had come to an end and his doctors told him his best choice would be to go on Hospice. There have been a few nice nurses, one not so nice who has no business being in palliative care. Very business like with no compassion. She doesn't order meds like she sits in front of you and says she did, she is always late for appointments that she calls the day of to make. It just seems like a very unorganized organization, which is not what any deserves to deal with on their last bit of time they have. He messaged the office this morning and asked them to get back to him. It is Friday, no one got back to him. He is going to be lucky if he makes it until Monday. I just feel that this organization needs to do better. I would never suggest anyone go on Hospice in this area. It breaks my heart to think people can treat others in this manner when they just need someone who cares

Verified Google review
Linda B

Linda B

Horrible organization with incompetent people… They are more like home visitors they have no medical experience whatsoever. They do not want to make appointments. They want to call you every morning and let you know when they will arrive… I would 100% not recommend them unless you want people constantly you in your house helping your injured loved ones when really they have no clue what they are doing

Verified Google review
Donald Freddette

Donald Freddette

No written review provided

Verified Google review
jennifer Santoro

jennifer Santoro

My husband is currently receiving nursing, OT and PT. The women who've been taking care of him are awesome. While they are very professional, we also consider them friends. If they feel something is quite right with my husband, they have no problem getting in touch with the doctors and, following up with both them and us. All of these women are part of the traveling Healthcare and we're going to miss them once my husband is better. Our only hope is that we keep all of them until he's well.

Verified Google review
Millie Hammond

Millie Hammond

These are the most kind, thoughtful and helpful people you will find anywhere. They will get you up and on your feet.

Verified Google review

Reviews from Google Places for NORTH COUNTRY HOME HEALTH & HOSPICE AGENCY. These are real experiences shared by families and patients.