HOME HEALTH & HOSPICE CARE

merrimack, NHMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

7 EXECUTIVE DRIVE

MERRIMACK, NH

Service Area

This agency serves patients in MERRIMACK and surrounding areas in NH.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.37% falls with injury

Low rate of falls with injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
85%
Completed Surveys
394
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.7%
Flu Vaccination Rate62.6%
Improvement in Walking/Mobility82.4%
Improvement in Bathing85.1%
Improvement in Managing Medications80.7%
Improvement in Getting In/Out of Bed87.6%
Improvement in Breathing84.2%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score78.2%
Health Info Transfer to Provider93.5%
Health Info Transfer to Patient96.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
15 reviews
Scott Patey

Scott Patey

I wanted to than Home Health & Hospice Care for making it possible to honor Ann's final wish to be able to go to sleep at home. Their expert guidance both in person and on the phone as well as their quick response time and medication management allowed me to keep her comfortable during the transition. Highly recommend this caring team to anyone needing guidance for hospice.

Verified Google review
Steven Knight

Steven Knight

I have seen 4 different home visit RN's so far to help with home IV and wound care. Everyone has been fantastic. Great communication, great advocacy, highly skilled and thorough. I would certainly consider this team for any home health needs again. Jennifer is my usual provider and is a Godsend. She has made this difficult time a whole lot easier.

Verified Google review
bruce rozett

bruce rozett

I can not say enough good words about these professionals. My wife was diagnosed with a terminal illness but wanted to remain at home until the end. HHHC was very understanding and provided compassionate care until the end. The nurses were very knowledgeable and understanding. They provided all the medications necessary to keep my wife comfortable and pain free. When there was a specific concern, they immediately contacted the doctor and provided a resolution. They even provided volunteers to come sit and talk when we just needed someone to talk to. They even had a social worker come out and check on me with care knowing how stressful the entire time was for me. When the end came they were compassionate and respectful while making sure all of the legal aspects were attended to. Every single staff member we met was caring and professional. Highly recommended.

Verified Google review
Jessica Wilson

Jessica Wilson

The team that has been caring for my Father have been nothing but wonderful. Each visiting nurse and specialist has been caring and warm. Patti and Alex(PT) are an absolute delight to work with. Beth(RN) is so supportive with answering questions and helping give advice for my Father’s care. Grateful isn’t enough to describe how I feel towards this team. Thank you to all for being so fantastic with my Father’s care. Highly recommend this facility for Home Care.

Verified Google review
Catherine Exter

Catherine Exter

My husband was under the care of Home Health and Hospice for 6 wks at home. I’m a retired physical therapist that worked in acute care hospitals for 42 yrs. I am very grateful for the excellent care my husband received. He passed away on 12/20/22 at the facility and was able to be at home until that day.We chose to accept care from their physicians and they promptly answered all calls from the nurses. I’d like to give special thanks to April and Kilty that helped care for him at home. And special thanks to Kim a palliative care nurse that was so supportive and answered all my questions on the phone. Home Health and Hospice also followed up with care and concern for myself. With all my experience in health care , I can honestly say they are the best.

Verified Google review

Reviews from Google Places for HOME HEALTH & HOSPICE CARE. These are real experiences shared by families and patients.