SILVER TOUCH HOME HEALTH CARE

nashua, NHMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Website

sthhc.com

Years in Operation

32

Location & Directions

Address

451 AMHERST ST SUITE 104

NASHUA, NH

Service Area

This agency serves patients in NASHUA and surrounding areas in NH.

Quality Highlights

Based on CMS quality data

3.85% falls with injury

Low rate of falls with injury

Better than average

79% improved in bathing

Based on patient outcomes

Better than average

75% improved managing meds

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

65% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
100%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
100%
Team Communicated Well
100%
Discussed Medicines & Safety
100%
Completed Surveys
5
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate57.9%
Improvement in Walking/Mobility65.0%
Improvement in Bathing79.3%
Improvement in Managing Medications75.3%
Improvement in Getting In/Out of Bed76.4%
Improvement in Breathing84.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury3.9%

Lower is better

Discharge Function Score47.1%
Health Info Transfer to Provider50.0%
Health Info Transfer to Patient65.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
2 reviews
Robin H.

Robin H.

I've been with this agency for several years. RN's, IV care, wound care, OT and PT. They are all so caring and nice.

Verified Google review
Brenda Greening

Brenda Greening

Silver Touch Home Health Care team are the best! They served our Mom for approximately six months with nursing and home care aides. They really care about their clients. We never had a bad experience with any of their staff and they always went above and beyond. Our Mom recently moved into an assisted living facility. Therefore, we had to terminate our services with Silver Touch. But had she not moved, we would still be with Silver Touch. Anytime we ever had a question about scheduling or staffing, they were always so helpful and knowledgeable. They also were very flexible with their scheduling to accommodate our Mom's needs. They were very resourceful too. If they weren't able to contact our Mom for any reason, they would always reach out to us to help. Their staff will be greatly missed. If our needs for our Mom every changed, we would surely call Silver Touch again. We highly recommend Silver Touch for their home health aides and nursing services. Thank you, to all the Silver Touch staff.

Verified Google review

Reviews from Google Places for SILVER TOUCH HOME HEALTH CARE. These are real experiences shared by families and patients.