PROMISE CARE NJ

west new york, NJMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1981

Key Information

Years in Operation

45

Location & Directions

Address

4914 KENNEDY BOULEVARD, SUITE #203

WEST NEW YORK, NJ

Service Area

This agency serves patients in WEST NEW YORK and surrounding areas in NJ.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.1% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
87%
Team Communicated Well
81%
Discussed Medicines & Safety
72%
Completed Surveys
267
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate56.6%
Improvement in Walking/Mobility95.3%
Improvement in Bathing94.8%
Improvement in Managing Medications95.1%
Improvement in Getting In/Out of Bed94.9%
Improvement in Breathing96.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score81.3%
Health Info Transfer to Provider86.7%
Health Info Transfer to Patient88.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
18 reviews
Irena Sidneva

Irena Sidneva

Promise Care team took an excellent care for my father in law after his knees surgery! Very caring, loving and supportive staff. Highly recommended their services!

Verified Google review
Frances Weiss

Frances Weiss

Supposed to get nurse's visit for wound care today. No show, no message, and no one to answer phone at office. My wound does not get the day off even on Memorial Day.

Verified Google review
Adelfa Bermudez

Adelfa Bermudez

The therapists are denying therapy for my mom who recently came out of the hospital. The hospital personnel misguided us by telling us that my mom would receive physical and occupational therapy every day since my mom fractured her ankle after and infarct. The supervisor does not return phone calls. Noone cares. This is unheard-of. Do not use Promise Care for anything.

Verified Google review
alicia alonso

alicia alonso

Terrible service do not let them go to your house. Three nurses have come to my house and only one was a professional. One of the nurses cured my mothers wounds in the morning and I had to cured the wounds again when I get home. She did not cover one of the wounds and was really unprofessional.

Verified Google review
Jennifer Moreno

Jennifer Moreno

My parent was receiving Home Care Services, skilled nursing & physical therapy. The nurse who did the home evaluation was very kind, I believe her name was Denise. We enjoyed the Physical Therapies as well, Leo, he was always cheerful when he visited our home. Thank you Promise Care for your services!

Verified Google review

Reviews from Google Places for PROMISE CARE NJ. These are real experiences shared by families and patients.