CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1987
Key Information
Location & Directions
Service Area
This agency serves patients in ALBUQUERQUE and surrounding areas in NM.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.68% falls with injury
Low rate of falls with injury
90% improved in mobility
Based on patient outcomes
90% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
84% improved managing meds
Based on patient outcomes
90% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Lisa Gutierrez
Lazier, PT and Daniel, OT were very helpful in getting me stronger and more comfortable with walking. I only have one complaint and it’s that I would have them for another four weeks.
James Stuber
I chose this company over another one offered by my insurance company while waiting to be released from the hospital. It was a good choice. There was some confusion over scheduling at first, but it was worked out quickly and the company was very helpful. The two physical therapists who were sent to my home, Angel and Karen, were very professional, assessing my problems and my level of understanding. They were patient and encouraged me. They understood my previous physical problems, my experience with physical therapy in the past, and my specific needs. I was very pleased and satisfied with their training and would recommend them and Centerwell to anyone needing physical therapy.
Char Elizabeth
Kindred at Home in Santa Fe, NM has a serious in-house communication and record keeping problem. They left me up a creek without a paddle and I don't see how they stay in business. The nurse that attended me once a month was always rushed, scattered & messy. Beware!
Lauire Kyles
All day I've been waiting for someone to call me back to set up my hhc. I call back and you can't hear anything on that line, someone will call you back. NO THEY DON'T!!!! The hospital reccomended them, I don't know why. I had them once before, their service was ok. Better than the others I've used. But with today, it seems like the quality of the business has gone down! I'm going to look at other facilities now! Kindred doesn't seem to need clients.
Nadine C
I called this agency today and was impressed with how quickly they resolved one of my patients medical needs. I spoke with a lady by them of Ashely who helped answer all of my questions, had a positive attitude/tone on the phone (some agencies don’t sound too friendly) and my patient was so happy with the outcome. Thank you Kindred!
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(505) 345-3754Years in Operation
39
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov