EL MIRADOR HOME HEALTH AGENCY

albuquerque, NMMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Key Information

Years in Operation

8

Location & Directions

Address

10801 LOMAS NE SUITE 110

ALBUQUERQUE, NM

Service Area

This agency serves patients in ALBUQUERQUE and surrounding areas in NM.

Quality Highlights

Based on CMS quality data

1.64% falls with injury

Low rate of falls with injury

Better than average

84% timely care start

Care started promptly after referral

Better than average

73% improved in mobility

Based on patient outcomes

73% improved in mobility

Based on patient outcomes

71% improved in bathing

Based on patient outcomes

66% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
56%
Rated 9 or 10 (Excellent)
59%
Team Gave Professional Care
95%
Team Communicated Well
93%
Discussed Medicines & Safety
84%
Completed Surveys
21
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care84.4%
Flu Vaccination Rate54.0%
Improvement in Walking/Mobility73.3%
Improvement in Bathing70.8%
Improvement in Managing Medications65.9%
Improvement in Getting In/Out of Bed71.1%
Improvement in Breathing66.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.6%

Lower is better

Discharge Function Score52.0%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient79.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
24 reviews
Violet Alexander

Violet Alexander

They have no one available. They don't train their caregivers on how to work with disabled people. They don't call back. They don't follow up. They will lead you on for a year and then close your case.

Verified Google review
Queen Kincsem

Queen Kincsem

I would never choose this company again. The office staff is rude and they absolutely never return a phone call. They lose paperwork and then blame you for never turning it in. They can't seem to keep staff and the clients suffer because of it. They don't keep their records up to date and don't notify their providers or clients of changes that are going on and then will get angry at you for not following the new protocols. Before I became disabled, I was a care provider and seeing their training for their care providers, I think it's terrible. A multiple choice worksheet that the provider doesn't even have to read, just look for the answers, turn in and done.

Verified Google review
Ella McComas

Ella McComas

I love all the workers at El Mirador Albuquerque they are friendly and very compassionate. The care givers are dependable and they give their all I highly recommend them they will tend to all your needs.😊💜👍

Verified Google review
Alcadia “Carrie” Bailey

Alcadia “Carrie” Bailey

The staff of El Mirador is very concerned about the care of their clients. They .make every effort to make sure that each client's needs are taken care of. Thank you for your excellent service.

Verified Google review
Ella McComas

Ella McComas

El Mirador has been kind and helpful through the years. The staff is so kind and friendly. when ever I have a question they always help me. The care givers are kind and reliable. Marissa and Marlene are wonderful. 😊

Verified Google review

Reviews from Google Places for EL MIRADOR HOME HEALTH AGENCY. These are real experiences shared by families and patients.