KLARUS HOME CARE, LLC

albuquerque, NMMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2011

Key Information

Years in Operation

15

Location & Directions

Address

6743 ACADEMY RD NE SUITE B

ALBUQUERQUE, NM

Service Area

This agency serves patients in ALBUQUERQUE and surrounding areas in NM.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.46% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
92%
Team Communicated Well
92%
Discussed Medicines & Safety
83%
Completed Surveys
299
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.1%
Flu Vaccination Rate69.0%
Improvement in Walking/Mobility88.0%
Improvement in Bathing91.1%
Improvement in Managing Medications83.2%
Improvement in Getting In/Out of Bed87.2%
Improvement in Breathing91.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score69.5%
Health Info Transfer to Provider30.0%
Health Info Transfer to Patient94.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
11 reviews
Cynthia Mal

Cynthia Mal

It's so sad that you have "nurses" here like SAMANTHA HOGGAN Who has very child like behavior, her kids are even worse. I can't believe she's a nurse like how with her parenting skills and immature child like behavior I can't believe they hire people like this.

Verified Google review
Doris Duhigg

Doris Duhigg

No good so far. I’ve had to call repeatedly to get an appointment for PT and was told I would be called 24 hrs ahead to set up a time for my therapy. Never heard from the therapist and had to call yet again to tell Klarus I never heard from the therapist. Terrible customer service.

Verified Google review
Victoria Springer

Victoria Springer

Last week I had the pleasure of meeting Maria Nieto and Danielle Rodriguez From Klarus Home Health and Hospice. These two ladies are the most genuine kind Hearted people with a desire to serve seniors and their community. I look forward to Working with Maria and Danielle here at our senior community. Thank you, ladies for taking time out of your day to come and introduce yourselves, share your passion and I look forward to the presentation you will be bringing to our seniors. See you soon! Victoria

Verified Google review
Carol Franks

Carol Franks

My husband had Klarus Home Health Care for 3 months for his home physical therapy, occupational therapy, and SLP after a brain surgery. He also had a nurse come by at times to collect blood work. Every employee was on time, dedicated, and easy to communicate with. My deep thanks to Jaime, Pamela, Cade, Zach , and the wonderful nurse. Every time they came into my home, they gave my husband excellent care and were focused on helping him improve his mobility. This team was the best. Thank you.

Verified Google review
Lila LaChance

Lila LaChance

I had a total knee replacement on 12/15/23 and I set up home physical therapy with Klarus for the first month post-op. Klarus was wonderful and worked with me before my surgery to set up the dates/times that someone would come to my home. They returned my calls quickly and did exactly what they said they would do. I had my surgery in Albuquerque but did my recovery in Santa Fe. My physical therapist, Andrew, was GREAT! So calm and kind. I don’t think I would’ve recovered as quickly as I did without his help. Everyone I worked with at Klarus was excellent! Danette Roark

Verified Google review

Reviews from Google Places for KLARUS HOME CARE, LLC. These are real experiences shared by families and patients.