AMBERCARE HOME HEALTH

belen, NMMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Location & Directions

Address

420 NORTH MAIN STREET

BELEN, NM

Service Area

This agency serves patients in BELEN and surrounding areas in NM.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.73% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

99% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
76%
Completed Surveys
1144
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate51.0%
Improvement in Walking/Mobility94.8%
Improvement in Bathing96.5%
Improvement in Managing Medications93.2%
Improvement in Getting In/Out of Bed93.3%
Improvement in Breathing98.8%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score65.5%
Health Info Transfer to Provider36.4%
Health Info Transfer to Patient73.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
49 reviews
Frank Maes

Frank Maes

They hire anyone to care for people not certified my sister and niece were hired by them to watch my dad and it didn't turn out good

Verified Google review
Suzanne Adams

Suzanne Adams

The entire staff has been caring and compassionate. Our hospice nurse, Crystal, has been attentive and patient making sure to listen and explain answers in detail that we can understand. Natalie, the shower assistant, is such a sweet patient person. I highly recommend Ambercare Hospice!

Verified Google review
Norma Pineda

Norma Pineda

When the hospitals were pushing us out the door and the SNF did not have the adequate number of staff and my brother was not getting the care he needed, Ambercare employees came to the rescue and embraced us to provide the care needed. My brothers nurse Annette Chavez is so amazing, she listens and she wastes no time, she steps up to the plate above and beyond, God has placed her in our path for Steve's recovery 🙏

Verified Google review
Priscilla Otero

Priscilla Otero

Really love Holly the Nurse and Clint the physical therapists who come weekly to attend to my husband Joseph. Professional and Very knowledgeable, friendly, and caring. Especially Holly who gives excellent support and advice on my husband's medical issues. We're so very satisfied with them.

Verified Google review
Misty Nolan

Misty Nolan

The Home Health team at Belen, Ambercare are wonderful . I have only great things to share about the staff and care they provide . When there has been any issues the Manager Jake , has always been exceptional and very caring as well as professional in making sure to fix any concerns or issues the Nurses and Therpist that we have are all amazing and quick to help in any and all situations. The On call service is also wonderful .We have been with them since the beginning and will stay with them . They are Our Team and have become like family. They all care so much, We have been having to deal with The medical industry for nearly a year now and it’s hard to find caring or good reliable help within many medical facilities offered here . I can only say we were so relieved once we met this group of people .Once we was finally able to be home again and they have changed the way I feel about the medical Field . I just wish we could’ve had them as our team and service the entire journey wonderful place 🙏🏻❤️

Verified Google review

Reviews from Google Places for AMBERCARE HOME HEALTH. These are real experiences shared by families and patients.