PLAINS REGIONAL MEDICAL CENTER HOME HEALTH CARE

clovis, NMMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1979

Key Information

Location & Directions

Address

2217 DILLON

CLOVIS, NM

Service Area

This agency serves patients in CLOVIS and surrounding areas in NM.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.92% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

79% improved managing meds

Based on patient outcomes

Better than average

85% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
86%
Team Communicated Well
87%
Discussed Medicines & Safety
94%
Completed Surveys
40
17% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate46.9%
Improvement in Walking/Mobility82.6%
Improvement in Bathing88.8%
Improvement in Managing Medications78.9%
Improvement in Getting In/Out of Bed85.5%
Improvement in Breathing85.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.9%

Lower is better

Discharge Function Score75.6%
Health Info Transfer to Provider95.1%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.1
8 reviews
John 97

John 97

No written review provided

Verified Google review
Bryan Hungerford

Bryan Hungerford

Not sure why the bad reviews but i have been going to the Healthplex for physical therapy on and off since August 2020. The therapists and staff are attentive and professional. They worked out a care plan to meet my busy schedule. In doing so it meant that i might get a different person each time but i have never had any issues. If you are recovering from an injury or surgery then i would highly recommend Healthplex in Clovis NM.

Verified Google review
Sierra

Sierra

This place is RIDICULOUS consider someone being SICK AND THROWING UP A NO SHOW.

Verified Google review
Kassidy Wilson

Kassidy Wilson

I wasn't happy with the doctor I seen. She made rude comments on my weight and then turned to my husband was utterly rude to him. I would think that with us talking very nice to her we would get the same result but she literally bashed us the whole time. Never again will I see that doctor.

Verified Google review
Janice Bisset

Janice Bisset

not well cared for. charge nurse? the male nurse who admitted me was haughty. my 02 kept dropping into low 80s but no one came to check, no o2 was given and the alarms kept going off un noticed. I left in as much pain as I came in with and still afraid i might have a heart attack...which Rachel said could happen at any moment...not very comforting. not a good score on nursing staff. xray was awesome, and the lab was really good. ultrasound was ...let's just say this was not a good visit and i still hace scary chest, neck, back and arm pain and my leg is still swollen and red

Verified Google review

Reviews from Google Places for PLAINS REGIONAL MEDICAL CENTER HOME HEALTH CARE. These are real experiences shared by families and patients.