GUARDIAN ANGEL HOME HEALTH, INC

farmington, NMMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

2800 NORTH HUTTON

FARMINGTON, NM

Service Area

This agency serves patients in FARMINGTON and surrounding areas in NM.

Patient Satisfaction

5/5
Would Recommend:89%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

3.28% falls with injury

Low rate of falls with injury

Better than average

63% improved in mobility

Based on patient outcomes

63% improved in mobility

Based on patient outcomes

69% improved in bathing

Based on patient outcomes

63% improved managing meds

Based on patient outcomes

60% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
89%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
94%
Team Communicated Well
94%
Discussed Medicines & Safety
89%
Completed Surveys
98
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care72.8%
Flu Vaccination Rate47.9%
Improvement in Walking/Mobility63.4%
Improvement in Bathing68.5%
Improvement in Managing Medications63.4%
Improvement in Getting In/Out of Bed62.5%
Improvement in Breathing59.6%
Pressure Ulcer Rate1.1%

Lower is better

Falls with Major Injury3.3%

Lower is better

Discharge Function Score47.6%
Health Info Transfer to Provider45.1%
Health Info Transfer to Patient74.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
11 reviews
The Heards

The Heards

My grandparents had the best care here. My grandmother remarked that the nurses were great and the physical therapist was amazing. Thank you Guardian Angel Home Health!

Verified Google review
unhitable77

unhitable77

My husband has had the best care since they started in November. It has been a journey but feel the nurses are invested in him to get well. they have been so kind and understanding of his needs and he has improved so much. Thank you for being so invested in him to get well.

Verified Google review
Gerald Kady

Gerald Kady

Guardian Angels have an amazing team of talented nurses and physical therapists. Very understanding and knowledgeable. When I had any questions or concerns regarding the care of my wife Cindy, Guardian Angels had answers. Prompt, reliable and caring. Recommended!

Verified Google review
Brenda Fortier

Brenda Fortier

I have previously used this company for several family members and was very satisfied. So, when it came time to need home health again they were my first choice. My husband was released to home on Thursday, so expected a call on Monday at the latest. Fast forward it is now Tuesday and nothing. So I call them, they inform me that they are unable to take him on because they had a nurse leave and are short staffed. I said and you couldn't call and let us know? Gal on the phone says we called the hospital in Friday to let them know. I asked what time and who did they speak to and they had no answer. So I call the referring agency they call me back and tell me yes I talked to them on Friday, but they said they could take him on as a patient but it would be next week. So long story short short, had I not called to check we would have been in even worse position than we are now. And before you waste your time putting that there are many offices and maybe I got the wrong company and could I remove my negative review, the answer is no. Can you imagine someone that doesn't have someone to advocate for them? Can you imagine, because I can and it makes me sick to my stomach!!!!

Verified Google review
Gimpy Floridia

Gimpy Floridia

I have a worker from garden angels that come and help me 5 days a week she really don't do nothing she comes up with excuses why she can't take me to run errands she's here all day and all she does is on tiktok I really can't fire cuz there's no other company except a new clients and I call to her supervisor and they're all buddy buddies over there so nothing really gets done about it she's here all day just for that paycheck 5 hours and she don't do nothing some help

Verified Google review

Reviews from Google Places for GUARDIAN ANGEL HOME HEALTH, INC. These are real experiences shared by families and patients.