MATRIX HOME CARE SERVICES OF NEW MEXICO, LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2007
Key Information
Location & Directions
Service Area
This agency serves patients in LAS CRUCES and surrounding areas in NM.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
88% improved in mobility
Based on patient outcomes
88% improved in mobility
Based on patient outcomes
93% improved in bathing
Based on patient outcomes
88% improved managing meds
Based on patient outcomes
92% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Nancy Thurman
My therapist Chrissy is always willing to put forth special effort with any problem I am having. She is very efficient, friendly, and pleasant. She is extremely knowledgeable in her field and I recommend her to anyone for physical therapy.
Teri Root
We have had a wonderful experience with Matrix Home Care Services New Mexico. The therapists are professional, kind, and hardworking. All three therapists, Araceli, Ceara, Chrissy spend time explaining their therapy exercises with my mom. They also converse and laugh with my mom. She loves her time with them. Nurse Judith stops by weekly to check on Mom and make sure everything is going well. We would recommend Matrix to anyone needing therapy services.
Danielle Kelley
I really love Judith Garcia, a nurse with this company. She is always available for any questions we have concerning care of a veteran that receives services from here. She goes above and beyond in my opinion. The company itself could use some improvements in some areas. But Judith is amazing and really the only reason a particular veteran is with this company. If it weren't for her, the veteran would not be with this company.
Margaret Ibarra
Matric home care services provided were great. Nurse Judith is very professional and caring. Education helped me in knowing more about my health.
Shannon Ponce
Excellent care given by our nurse Judith RN. Always on time and extremely professional. She did a very good job and I would highly recommend Matrix.
Reviews from Google Places for MATRIX HOME CARE SERVICES OF NEW MEXICO, LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov