SANTA FE HOME CARE OF NEW MEXICO

las cruces, NMMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Years in Operation

12

Location & Directions

Address

100 WYATT DR, SUITE A

LAS CRUCES, NM

Service Area

This agency serves patients in LAS CRUCES and surrounding areas in NM.

Quality Highlights

Based on CMS quality data

0.82% falls with injury

Low rate of falls with injury

Better than average

88% timely care start

Care started promptly after referral

Better than average

61% improved in mobility

Based on patient outcomes

61% improved in mobility

Based on patient outcomes

59% improved in bathing

Based on patient outcomes

73% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
96%
Team Communicated Well
85%
Discussed Medicines & Safety
88%
Completed Surveys
15
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care87.7%
Flu Vaccination Rate48.9%
Improvement in Walking/Mobility61.0%
Improvement in Bathing59.4%
Improvement in Managing Medications73.2%
Improvement in Getting In/Out of Bed62.0%
Improvement in Breathing53.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score55.9%
Health Info Transfer to Provider22.1%
Health Info Transfer to Patient60.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
5 reviews
Cheyenne Lessard

Cheyenne Lessard

They truly care for the community and the staff work hard to provide great care to their clients.

Verified Google review
Robert Martinez

Robert Martinez

The VA contracted with this company to provide post operative care for my total knee replacement. I am extremely grateful for the in-home physical therapy provided and for the weekly visits by the nurse to check my recovery progress. In fact, both my wife and I looked forwarded to the separate visits because the employees were so friendly and engaging. The nurse, Cheyenne, was very knowledgeable and provided much appreciated professional observations and recommendations. Without reservation, I recommend them for your home health needs.

Verified Google review
Al P

Al P

Very awful company to be with they don't want to help clients that are need help. Why are they in business if they can't help the community. Highly wouldn't recommend them for caregivers or clients awful staff. Should be ashamed of themselves. There staff is completely unfriendly as heck there's one lady in there she thinks she can run the company her self. She is very unprofessional to the public and the owner should be ashamed of having rude employees in the office. Who will want to be with a company that shows no compassionate to the public. Office staff needs to be professional in this business. I would not recommend this company for caregivers or even people who need help.

Verified Google review
Summer F

Summer F

Carmen is a True "LIFE SAVER" took wonderful care of my mother-in-law.

Verified Google review
Toni Bueno

Toni Bueno

No written review provided

Verified Google review

Reviews from Google Places for SANTA FE HOME CARE OF NEW MEXICO. These are real experiences shared by families and patients.