ANGELS ABOVE HOME CARE, LLC

rio rancho, NMMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2020

Key Information

Years in Operation

6

Location & Directions

Address

1001 GOLF COURSE RD SE SUITE106

RIO RANCHO, NM

Service Area

This agency serves patients in RIO RANCHO and surrounding areas in NM.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

70% improved in mobility

Based on patient outcomes

70% improved in mobility

Based on patient outcomes

62% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care55.0%
Flu Vaccination Rate64.5%
Improvement in Walking/Mobility70.4%
Improvement in Bathing61.7%
Improvement in Managing Medications83.5%
Improvement in Getting In/Out of Bed70.6%
Improvement in Breathing79.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score43.3%
Health Info Transfer to Patient96.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
8 reviews
Dedra perea

Dedra perea

After the approved home care rep didn’t show for 3 days, we were called and told he was ready to work now we needed to use him or find another service. The representative told us that WE have to realize that this time of year is difficult without consideration that my elderly grandmother mother would have been alone and no notification that the care rep never showed up had we not stayed to meet with the agent. Apparently their staff do not care enough about their clients to communicate absences 3x in a row and then try to strong arm you to rely on the person that has already proven unreliable.

Verified Google review
MJ4910

MJ4910

Horrible! If you love your parent, pick another company! No-one there speaks or understands English/ Spanish. They don't show up, they do not call to inform you that your parent will be with out care that day. No accountability for their staff, it's always your job to call their staff to see where they are or why they didn't show up?! I do not work for you and it's not up to me to hunt down your staff! They leave early or don't show up. Either way they get paid through the state and government. Not good, they need to be reported!

Verified Google review
Mj Wehler

Mj Wehler

UNBELIEVABLE! My mother has Medicaid and Medicare-40 hours a week eligible, and these people are the worst! They are not dependable at all. No show, No call and no excuses! We got tired of contacting them to see where her care giver was, every day! Or sending over individuals who do not understand English?!

Verified Google review
Nicholas Schuster

Nicholas Schuster

Angels Above Home Care provided excellent, reliable, and caring service for us and we could not be more grateful! My uncle had made it clear that he wanted to pass at home. So we reached out to Angels Above and they came in to take care of him. The staff that worked with my uncle were dedicated to making sure that he was safe, comfortable, and happy at his home. They managed everything for him and made sure that everything was taken care of, even communicating with his family. The staff is trustworthy, honest, and above all incredibly caring. They worked tirelessly to provide care and comfort throughout the entire time they worked with my uncle, even after he passed. We are so fortunate to have worked with Angels Above Home Care and honestly cannot thank them enough for all they have done for my uncle and our family! Seriously, if you are looking for home health care for yourself or a loved one, choose Angels Above.

Verified Google review
Linda Craig

Linda Craig

When my husband's mother became ill, we needed someone to help us care for her when we were at work. These people were absolutely wonderful. Our in home person was a great help. I grew to depend on her. They were able to adjust the schedule as our needs changed. They are reasonable and I would highly recommend them.

Verified Google review

Reviews from Google Places for ANGELS ABOVE HOME CARE, LLC. These are real experiences shared by families and patients.