SENTRY HOME HEALTH CARE LLC

roswell, NMMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Years in Operation

3

Location & Directions

Address

805 N. RICHARDSON AVE

ROSWELL, NM

Service Area

This agency serves patients in ROSWELL and surrounding areas in NM.

Quality Highlights

Based on CMS quality data

3.03% falls with injury

Low rate of falls with injury

Better than average

76% improved in bathing

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

94% timely care start

Care started promptly after referral

Better than average

65% improved in mobility

Based on patient outcomes

65% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.9%
Flu Vaccination Rate24.4%
Improvement in Walking/Mobility64.6%
Improvement in Bathing76.0%
Improvement in Managing Medications73.4%
Improvement in Getting In/Out of Bed54.9%
Improvement in Breathing89.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury3.0%

Lower is better

Discharge Function Score40.4%
Health Info Transfer to Provider57.7%
Health Info Transfer to Patient60.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
128 reviews
Perla Hernandez

Perla Hernandez

All the therapists are extremely knowledgeable in helping patients achieve their goals. I am extremely happy with my progress and am truly going to miss the staff. Not only are you their patient but they make you feel welcomed and are treated as family.

Verified Google review
Rhonda B Jasper

Rhonda B Jasper

Each physical therapist I have working on me has done an amazing job! Barely able to walk when I got there a few weeks ago to now nearly back to normal. I highly recommend dry needling as well as all the therapy/stretches that have helped me heal! Best bunch one town!!

Verified Google review
Patricia Basso

Patricia Basso

I would highly recommend Sentry. I have only had 3 visits and already feel significantly better, and this is for a 20 year old injury! The physical therapy is very helpful and the therapists also explain what they are doing and why. In addition they give you daily exercises to do so that you can maintain improvement. I was recommended by a neurosurgeon and may be able to avoid surgery with continued therapy. UPDATE: 1/2020 I have been going to Sentry for almost a year and was able to cancel my follow up appointment with the neurosurgeon that referred me. I wish more physicians would refer people for therapy! I have received treatment from 3 different therapists there, all were very knowledgeable and helpful.

Verified Google review
Vero Flo

Vero Flo

This is by far the BEST therapy center I've ever been to. I personally have been a therapy patient at other therapy centers for several procedures/surgeries I've had in the past and I have to say...I've never been evaluated by the PT prior to starting therapy. You would think any PT would do an evaluation in order to be able to identify when the goal of the patient has been reached. In my case, I am very satisfied with the improvement I've had since I started my therapy treatment, not to mention my PT (Drew). He's wonderful at what he does. I am very happy with his services. I could go on forever... However, I do want to say THANK YOU Sentry and thanks to all of his friendly staff and Physical Therapists for a TERRIFIC job with your patients!!!❤

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Judy

Judy

I love this place! This time my therapist was Lily, she is so good. She knew what I needed, listened to what I told her, and explained everything to me. Lily really got me nearly pain-free again! Everyone there is friendly and warm. I highly recommend Sentry, and Lily!

Verified Google review

Reviews from Google Places for SENTRY HOME HEALTH CARE LLC. These are real experiences shared by families and patients.