AMERCARE HOME HEALTH CARE CORPORATION

silver city, NMMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Key Information

Location & Directions

Address

1290 E 32ND ST

SILVER CITY, NM

Service Area

This agency serves patients in SILVER CITY and surrounding areas in NM.

Patient Satisfaction

3/5
Would Recommend:72%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

99% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
87%
Team Communicated Well
80%
Discussed Medicines & Safety
77%
Completed Surveys
294
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate32.9%
Improvement in Walking/Mobility93.1%
Improvement in Bathing95.8%
Improvement in Managing Medications91.8%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing98.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score74.4%
Health Info Transfer to Provider19.8%
Health Info Transfer to Patient62.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
24 reviews
Carollyn Whelan

Carollyn Whelan

Wonderful kind and efficient staff. Home healthcare after hospital greatly needed. 3 different staff kept me going. A nurse, physical therapist, and one for showering. Different one each week. They all seem to have very busy schedules and usually only knew my time the day before. Looked forward to thier visits and they got me moving again. Many Thanks.

Verified Google review
David Ramirez

David Ramirez

Overall, the staff has been great. The only problem has been staff dropping in unannounced without notification. This is probably due to being a new patient and unexpected closure of former provider thus throwing added patients from former provider into the mix.

Verified Google review
Michael Rayl

Michael Rayl

Very rude unprofessional staff. They act like they are doing you a favor while getting paid to take care of a disabled veteran. Unacceptable behavior towards his wife and family. Finding another provider out of pocket. Apparently the VA hires the least experienced because they are cheap.

Verified Google review
L Loya

L Loya

Mark the manager there never does his job. And if you thought the receptionist were bad OH MAN THE MANAGER IS WORSE. He doesn’t DO PAYROLL RIGHT!!! Ridiculous and when you try to confront him about it. He leaves and doesn’t say a word. He is a child in a important place. What a joke of a place. I’m honestly afraid of the people this clinic has hired. Godbless the damage they have done.

Verified Google review
Carol Holt

Carol Holt

Look elsewhere for care for a family member. Addus sent out a totally untrained person who didn't have a clue about what to do. After 1 day, I cancelled the service and requested my deposit be refunded (over $1,000). Nearly 2 months later, I'm still trying to get my refund back - even though I wrote a separate check for the 1 day of service I received. No responses from the home office or the local office - everyone has a different story. I have filed a complaint with the New Mexico Attorney General's office to see if they can resolve this issue.

Verified Google review

Reviews from Google Places for AMERCARE HOME HEALTH CARE CORPORATION. These are real experiences shared by families and patients.