MARQUIS CERTIFIED HOME CARE, LLC

albany, NYMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Key Information

Years in Operation

26

Location & Directions

Address

1762 CENTRAL AVENUE

ALBANY, NY

Service Area

This agency serves patients in ALBANY and surrounding areas in NY.

Patient Satisfaction

3/5
Would Recommend:76%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.66% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
76%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
76%
Completed Surveys
319
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate66.8%
Improvement in Walking/Mobility86.8%
Improvement in Bathing88.1%
Improvement in Managing Medications85.6%
Improvement in Getting In/Out of Bed86.5%
Improvement in Breathing89.5%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score66.6%
Health Info Transfer to Provider53.9%
Health Info Transfer to Patient69.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
40 reviews
Lindsey Ann

Lindsey Ann

I never actually met with any of the nurses. The first nurse I spoke with was kind of rude and intrusive. She was not at all flexible with when I was available. The other nurses I dealt with either didn't return my calls or never let me know when they were coming. The only reason I didn't give one star is because the other staff, receptionists and schedulers were friendly. I ended up closing my referral out. Too much hassle.

Verified Google review
Deanna Spencer

Deanna Spencer

This an extremely unreliable company. On multiple occasions nurses scheduled to come to my mom's home for wound care would no show and no call. When we call the agency to inquire where the nurse is, we rarely ever get a call back and when someone calls back they act like we are in the wrong for being upset the nurse didn't show. On at least two occasions Nurses were put on the schedule on their days off and as far as I'm concerned one hand doesn't know what the other is doing within this poor excuse of a home care agency. They are completely unprofessional! I wouldn't recommend them to my worst enemy!

Verified Google review
Jodi Sheldrick

Jodi Sheldrick

It is my absolute pleasure to recommend Leah DiScipio, an exceptional Outreach Specialist for Marquis Home Care. Leah has been coming to the building I manage (Senior, Handicap & Disabled Property) to help our residents obtain aide help, tailored to their needs. She is very friendly, informative and pleasant. The residents really like her and enjoy conversing with her.

Verified Google review
Ashley Chambers

Ashley Chambers

As a Service Coordinator I have had a wonderful experience referring residents to Marquis Certified Home Care for in home services. Leah has made it incredibly easy to start the process and has been successful at getting my residents the services they need. Leah is wonderful, personable, and a true delight to work with.

Verified Google review
Amy Loebenberg

Amy Loebenberg

I had an outstanding experience with Marquis Certified Home Care. From the very beginning, their team demonstrated deep knowledge and professionalism across all areas of home care, certified home care services, and broader aspects of the healthcare system. They took the time to answer every question thoroughly, ensuring that we felt supported and informed throughout the entire process. Their compassion, reliability, and attention to detail truly set them apart. It’s clear that they are committed to delivering high-quality, personalized care with integrity and excellence. I’m incredibly grateful for the peace of mind they provided during a critical time for our family. I highly recommend Marquis Certified Home Care to anyone seeking trustworthy and expert care solutions.

Verified Google review

Reviews from Google Places for MARQUIS CERTIFIED HOME CARE, LLC. These are real experiences shared by families and patients.