CENTERWELL HOME HEALTH

ballston lake, NYMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Location & Directions

Address

320 USHERS ROAD

BALLSTON LAKE, NY

Service Area

This agency serves patients in BALLSTON LAKE and surrounding areas in NY.

Patient Satisfaction

5/5
Would Recommend:93%
Rate 9-10:94%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.18% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
93%
Rated 9 or 10 (Excellent)
94%
Team Gave Professional Care
94%
Team Communicated Well
92%
Discussed Medicines & Safety
89%
Completed Surveys
266
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate66.7%
Improvement in Walking/Mobility100.0%
Improvement in Bathing99.8%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing94.9%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score80.6%
Health Info Transfer to Provider99.3%
Health Info Transfer to Patient96.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
35 reviews
Tammy Day

Tammy Day

Centerwell home health care is a wonderful company that puts patient first. The staff is very caring, kind and compassionate about the health and well being of the patient. Very easy to work with and flexible scheduling. I highly recommend them!

Verified Google review
Michael

Michael

Tony the Physical Therapist helped my mom with her walk and balance. He really took the time to understand mom's issue and come up with lots of stretches and exercises. Tony is thoughtful and thorough. Highly recommend!

Verified Google review
Marci Lansing

Marci Lansing

My family had a great experience with CenterWell Home Health. All members of the team were knowledgeable, professional, compassionate and thorough. Thanks to CenterWell, my dad recovered well from his hospitalization and continues to head in the right direction. 10/10 would recommend CenterWell for home health services!

Verified Google review
Karen Lennon

Karen Lennon

I had the misfortune of a difficult recovery from knee replacement however what got me through was the caring and professionalism of my physical therapist Mike. He was knowledgeable , and compassionate with a great sense of humor…he was also extremely patient with my pain induced complaining..there is no question that he contributed as much or more then my doctor to my ultimate well being! Thanks Centerwell!

Verified Google review
Nancy Cameron

Nancy Cameron

Very pleased with the experience. Heather, the nurse was helpful, cheerful, and punctual. For me, the PT was wonderful. Mike was instrumental in getting me climbing stairs, getting into the basement and walking without supplemental oxygen. His PT program is helping me to regain the stamina, endurance and confidence that will enable me to return to my normal life style.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.