ROYAL CARE CERTIFIED HOME HEALTH OF NY

bronx, NYMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2024

Key Information

Years in Operation

2

Location & Directions

Address

798 SOUTHERN BOULEVARD

BRONX, NY

Service Area

This agency serves patients in BRONX and surrounding areas in NY.

Quality Highlights

Based on CMS quality data

1.72% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.5%
Flu Vaccination Rate63.1%
Improvement in Walking/Mobility95.8%
Improvement in Bathing94.3%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed95.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.7%

Lower is better

Discharge Function Score55.8%
Health Info Transfer to Provider72.1%
Health Info Transfer to Patient57.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
121 reviews
Indira Valdez

Indira Valdez

I have 7 years and 5 months . The Best HomeCare Agency in NY. Excellent service . I recommended 100% .

Verified Google review
Melania Plaskota

Melania Plaskota

The Nurse Sam was very profesional and nice. He gave me some very Good advise He is very polite and hellful in this stressful time.

Verified Google review
Thomas Droppelmann

Thomas Droppelmann

We had Andy as PT. He is very attentive and conscientious. We would definitely choose him again.

Verified Google review
Aujeanette Quinoines miller

Aujeanette Quinoines miller

THE 5 STARS ARE FAKE !!!I have one aid Yolanda and the case manager Cris that would get them 5 stars for my mother’s care, but the everything and everyone else gets 1 star so I gave them 2. Marissa keeps playing games and patronizing me, which is why I will be leaving them ASAP. The bad outweighs the good. Unprofessional, rude, receptionist, The two good people should open their own agency because there is nothing ROYAL about the care.

Verified Google review
Reid Laufer

Reid Laufer

My name is Reid Laufer I was currently in the hospital for a hernia surgery while I was in the hospital I had two blood clots in my left and right leg upon my discharged from the hospital I was sent to a rehabilitation center I completed my rehabilitation at the center and I was sent home with aftercare I saw a nurse from Royal care who set me up with home physical therapy everything was going well for the first 16 days after the 16 days I was told by my physical therapist that they were cutting services how could they cut services when my ability to walk and maintain my balance and even walk up a couple flights of stairs was impossible for me to do they never came to my house to do an assessment before even discharging me I called and spoke to my primary care doctor who said that the way that they had handled the discharge was totally inappropriate I highly recommend if you are going to use their service that you make sure follow all the guidelines they are very hard and difficult to get ahold of please do not use these services

Verified Google review

Reviews from Google Places for ROYAL CARE CERTIFIED HOME HEALTH OF NY. These are real experiences shared by families and patients.