CASSENA CARE AT HOME
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 2013
Key Information
Location & Directions
Service Area
This agency serves patients in BROOKLYN and surrounding areas in NY.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.16% falls with injury
Low rate of falls with injury
89% improved in mobility
Based on patient outcomes
89% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
89% improved managing meds
Based on patient outcomes
98% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Russell James
We’ve been with Cassena Care at Home for a bit now, and honestly, it’s been awesome. The nurses is super chill and really looks out for my dad. Always shows up on time and handles things without any drama. The office is easy to reach if we need anything, which is a plus. It’s nice knowing my dad’s got someone reliable there. Would definitely recommend!
hemant kumar
I’ve worked with this home care agency on multiple orthopedic cases, and their level of professionalism and clinical expertise is truly outstanding. Their team of registered nurses (RNs), physical therapists (PTs), and occupational therapists (OTs) consistently provides exceptional care for patients recovering from joint replacements, fractures, and post-surgical procedures. Their therapists demonstrate a deep understanding of orthopedic rehabilitation protocols, ensuring patients regain strength, mobility, and confidence safely and effectively. The nursing team is equally impressive — attentive, skilled, and highly communicative with both patients and providers. What stands out most is their reliability and commitment to patient progress. They maintain excellent coordination across disciplines, which leads to smoother recoveries and improved outcomes. I highly recommend this agency to anyone seeking high-quality, professional home care services for orthopedic recovery in New York City.
Lenore Mitchell
This home care is a joke. I only gave it two stars because the PT that they assigned me is really good. Other than that it didn’t deserve any stars.after coming from a rehab where I got really good care they referred me to Cassena For home care. Like I said, the PT is wonderful. They are not giving me any OT because they say they don’t have anybody in my neighborhood. However, they said the PT can give me OT, but they won’t make his sessions any longer For that. Also, a nurse is supposed to come once a week. I’m in my third week and the initial nurse came and then one came last week and I hear nothing else. If you want, decent home care therapy do not use this place
Ilan Pesochinsky
We couldn’t be more grateful for the incredible care my grandpa received from Cassena Care At Home. From the very beginning, the staff was kind, professional, and truly attentive to his needs. The nurses were not only skilled and reliable but also genuinely compassionate—treating my grandpa with the respect and dignity he deserved. They took the time to get to know him, listened to his stories, and made sure he was always comfortable, safe, and smiling. It gave our entire family peace of mind knowing he was in such good hands. Their support meant so much to us during a time when we needed it most. Thank you Cassena for making a real difference in my grandpa’s life—and in ours.
Joseph Tesler
We’ve had a wonderful experience with Cassena At Home. From the initial consultation to the day-to-day care, their team has been compassionate, professional, and responsive. The caregiver assigned to our family was kind, attentive, and truly went above and beyond to make sure our loved one was comfortable and supported. Communication with the office staff was always smooth, and they were flexible when our needs changed. This agency has made a meaningful difference in our lives, and we’re incredibly grateful for the peace of mind they’ve provided. Highly recommended for anyone looking for reliable and compassionate in-home care.
Reviews from Google Places for CASSENA CARE AT HOME. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov