EXCELLENT HOME CARE SERVICES LLC

brooklyn, NYMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

91-93 SOUTH THIRD STREET

BROOKLYN, NY

Service Area

This agency serves patients in BROOKLYN and surrounding areas in NY.

Patient Satisfaction

2/5
Would Recommend:62%
Rate 9-10:72%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.26% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
62%
Rated 9 or 10 (Excellent)
72%
Team Gave Professional Care
76%
Team Communicated Well
76%
Discussed Medicines & Safety
68%
Completed Surveys
209
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate52.9%
Improvement in Walking/Mobility89.0%
Improvement in Bathing90.0%
Improvement in Managing Medications92.1%
Improvement in Getting In/Out of Bed85.4%
Improvement in Breathing85.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score32.4%
Health Info Transfer to Provider52.1%
Health Info Transfer to Patient80.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
15 reviews
Ser Mat

Ser Mat

My family has been dealing with Excellent Home Care for the past 5 years. Amazing services! Best Nurses! And their Director Reva is one of the most knowledgeable and nicest people i have ever worked with!”

Verified Google review
Nadia Tvoya

Nadia Tvoya

Best home care services around! I did try a few other agencies in the past, so i had my fair share of dealing with incompetent coordinators. Excellent home care employees are always available to address any issues I might have, they are super polite and respectful no matter what the situation might be. They go above and beyond to make sure everything sails smoothly. Highly recommend!

Verified Google review
Tisha B.

Tisha B.

Horrible! Stay far away. The physical therapist are not trying to help your love ones. They would come to my home stay for 5 to 10 minutes and leave. How can you really get help in that time. This is a scam. Collecting funds without providing adequate services.

Verified Google review
kelly Gistanner

kelly Gistanner

If I can give 0 stars I would. I staff homehealth throughout the country from a major hospital in Baltimore City. When calling "Excellent" Home health, they were anything BUT excellent. The intake department accepted a referral when it was called in, and in stead of intake calling to say they cannot accept the referral once it was sent to them, they dropped the ball. They did not call the referral source to let us know they were unable to accept the patient. Instead when I called to follow up. I was told that they were not accepting the patient. They were VERY unprofessional, and I would NEVER referral this provider to any of my patients!

Verified Google review
Happy Gamer 78 2 (Yvette)

Happy Gamer 78 2 (Yvette)

This is a horrible home care service they are very irresponsible and cover their negligence towards patient with each other. They make their own mistake then blames it on patient. I would never recomend this place to no one staff is very rude. They full of excuses and cover up each other by changing the patient nurse then claim they where unable to reach patient. No respect for patient and their family they would turn your service off in order to buy time to find a nurse while patient go without services.

Verified Google review

Reviews from Google Places for EXCELLENT HOME CARE SERVICES LLC. These are real experiences shared by families and patients.