PERSONAL TOUCH HOME AIDES OF NEW YORK INC

brooklyn, NYMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1988

Key Information

Years in Operation

38

Location & Directions

Address

2555 OCEAN AVE

BROOKLYN, NY

Service Area

This agency serves patients in BROOKLYN and surrounding areas in NY.

Patient Satisfaction

2/5
Would Recommend:71%
Rate 9-10:79%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

82% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
79%
Team Gave Professional Care
77%
Team Communicated Well
76%
Discussed Medicines & Safety
75%
Completed Surveys
62
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care88.2%
Flu Vaccination Rate61.1%
Improvement in Walking/Mobility81.9%
Improvement in Bathing83.8%
Improvement in Managing Medications77.6%
Improvement in Getting In/Out of Bed78.3%
Improvement in Breathing90.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score43.6%
Health Info Transfer to Provider37.4%
Health Info Transfer to Patient46.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
4 reviews
Mariza Bernard

Mariza Bernard

No written review provided

Verified Google review
Maxim Ibadov

Maxim Ibadov

You can never reach them, they never pick-up the phones, they never check-in with their patients when there are changes in the system. They leave people to their own merits. AVOID AT ALL COSTS!

Verified Google review
Larisa Adamenka

Larisa Adamenka

No written review provided

Verified Google review
ahmed bajwa

ahmed bajwa

Personal Touch Home Care is simply the best home care service you can ask for. Very reliable. I am really happy with the nurse they sent to take care of my father. I was having a hard time by myself, but ever since Ms. Sinclair has been visiting us, everything has been running smoothly. The level of professionalism, warmth and humor she brings with her, and the attention to detail she puts in her work is why my father is getting better sooner than his doctors had predicted. I highly recommend Personal touch Home care for your loved ones. It is the equivalent of the care you would receive at a hospital with the added comfort of being in your own home. Their simply the best!

Verified Google review

Reviews from Google Places for PERSONAL TOUCH HOME AIDES OF NEW YORK INC. These are real experiences shared by families and patients.