PRIME HOME HEALTH SERVICES, LLC

brooklyn, NYMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1983

Key Information

Years in Operation

43

Location & Directions

Address

3125 EMMONS AVENUE

BROOKLYN, NY

Service Area

This agency serves patients in BROOKLYN and surrounding areas in NY.

Patient Satisfaction

1/5
Would Recommend:61%
Rate 9-10:71%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.11% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
61%
Rated 9 or 10 (Excellent)
71%
Team Gave Professional Care
79%
Team Communicated Well
74%
Discussed Medicines & Safety
57%
Completed Surveys
520
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate97.6%
Improvement in Walking/Mobility84.1%
Improvement in Bathing86.0%
Improvement in Managing Medications88.4%
Improvement in Getting In/Out of Bed88.1%
Improvement in Breathing94.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score70.5%
Health Info Transfer to Provider99.0%
Health Info Transfer to Patient99.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
31 reviews
Narine Asatrian

Narine Asatrian

My experience with this home care agency raised significant concerns regarding professionalism, transparency, and regulatory compliance. Communication was poor, records were inconsistent, and questions related to billing and services were not clearly addressed. Based on what I observed, I did not feel confident that the agency was operating in accordance with required standards. I would urge prospective clients and all employees to proceed with caution.

Verified Google review
Peach Juice

Peach Juice

It’s been a good experience with them. My coordinator is responsive and helpful. The only thing is that sometimes it takes more time than I would like to locate a therapist, although I know it all depends on the area and availability of staff. But overall it is a good agency

Verified Google review
Jonathan Kaplan

Jonathan Kaplan

Always a pleasure working with Prime! They are compassionate and professional and make sure to take care of each family’s needs. Happy to recommend them to the families I serve!

Verified Google review
S Horo

S Horo

Easy to deal with! The staff is professional, caring, and most importantly they have good communication, the coordinator gives me her cell number and I can text at any time which makes it way easier to reach them. Happy with their services and recommend them to any family needing quality home health services.

Verified Google review
Peter Zabielskis

Peter Zabielskis

The company is a nightmare to do business with. No one seems to know what is going on -- and each staff member has a different idea about what is and is not covered by Medicare. Not easy to reach them by phone -- and when you do they can be very rude. There were a lot of no-shows for my home care appointments -- and staff did not care to make up for them with additional appointments.

Verified Google review

Reviews from Google Places for PRIME HOME HEALTH SERVICES, LLC. These are real experiences shared by families and patients.