MCAULEY SETON HOME CARE CORP CHHA

buffalo, NYMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1988

Key Information

Location & Directions

Address

144 GENESEE STREET

BUFFALO, NY

Service Area

This agency serves patients in BUFFALO and surrounding areas in NY.

Patient Satisfaction

5/5
Would Recommend:84%
Rate 9-10:91%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.7% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
91%
Team Gave Professional Care
94%
Team Communicated Well
91%
Discussed Medicines & Safety
85%
Completed Surveys
397
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate76.4%
Improvement in Walking/Mobility90.5%
Improvement in Bathing92.0%
Improvement in Managing Medications88.5%
Improvement in Getting In/Out of Bed94.4%
Improvement in Breathing95.7%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score90.7%
Health Info Transfer to Provider92.6%
Health Info Transfer to Patient98.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
13 reviews
Mary Lynn Conta

Mary Lynn Conta

I just got discharged from Mcauley and MOST of the aids and nurses were caring and compassionate. I only had 1 aid over night gave me the I dont care about you attitude and made me feel like an inconvenience and below her. And 1 nurse had a shitty attitude but thankfully I didn't get them often. I wish I could remember names but the staff in PT and OT were superior! Anne the nurse supervisor checked on me often and related with other issues I had besides the surgery. So friendly, kind and outgoing. As far as food, IT WAS AWEFUL!!!!! I went 3 days without eating before the dietician came to my room and she actually set up a special menu for me, after that I looked forward to every meal. Im not a person thay relies on other people for help, and they understood my frustrations and helped me thru the process. I still need PT at home but since I just got home I dont have any feedback on that. Other than a few issues and unless you bring it to their attention they dont learn. I dont think any facility is 100% perfect, but I'd recommend Mcauley for anyone needing assistance.

Verified Google review
Jessica Morreale

Jessica Morreale

⭐️⭐️⭐️⭐️⭐️ I had the most amazing nurse!!! I was so uncomfortable at first with the whole situation. I was in excruciating pain doing my wound vac changes and she helped me through my whole journey. Alyssa is amazingggggg and I would recommend her any day as a nurse. ♥️♥️♥️♥️♥️

Verified Google review
Linda Alaimo

Linda Alaimo

I love this home care service. Concerns addressed immediately. My case manager is knowledgeable and addressed any concerns promptly.. Great skills today. Very impressed. Thank you.

Verified Google review
Amy Rodriguez

Amy Rodriguez

I have nothing but wonderful things to say about McAuley Seton Home Care. From the first phone conversation I had with them to start my home care everyone was extremely wonderful. They were kind, caring and thorough. Any nurse that came to my home was amazing! I did end up eventually having a regular nurse come. I want to especially point out Christina O’Hara. She went above and beyond for me. She caught an infection early on and made sure o went to have it treated right away. She was on top of everything. She was beyond kind, caring and just so knowledgeable. I just adore her. I also want to thank Sue D who was my IV nurse to help treat the infection I had. I was so scared to do an IV on my own but she was such an amazing teacher I can now do it with my eyes closed. She was so awesome. So patient and just so caring. And last but certainly not least Michele Jakson who was my PT wound therapy specialist who did E-Stimulation on my wounds to get them over the hump and help them to finally close. She was also so awesome just beyond amazing. Again, caring, kind and so compassionate. These girls would check on me on the days they weren’t even coming over that is how amazing they all are! Anyone who needs wound care/ home care I highly recommend these nurses! I am forever grateful for all of them!! ♥️

Verified Google review
Michele Menkiena

Michele Menkiena

I had two full knee replacements done 7 weeks apart this year. I had the same home Physical Therapist for both of them . This is my first personal dealing with home care. Phil was awesome. He’s a compassionate, knowledgeable therapist. I would highly recommend him.

Verified Google review

Reviews from Google Places for MCAULEY SETON HOME CARE CORP CHHA. These are real experiences shared by families and patients.