ROSA COPLON JEWISH HOME & INFIRMARY CHHA

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Lynne McCourt Palisano

Weinburg Rehabilitation Facility that was closed. Should have closed years ago. Negligence of my mother in that Facility should be known. Don't bring your parents to any of the RELATED facilities! Horrible experience!!!

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MaryTeresa Platt

I would give no stars if I could. My mother in law was here and the aides would manhandle her. One day she has a bruise all the way up her arm. A nasty purple red. She said the aide caused her to fall and she landed on her arm. No one called to tell us. The more we complained about the way she was treated, the worse they treated her. We didn't take her out and put her elsewhere because she wanted kosher food.

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Stephanie Foreman

I had a loved one there and it was absolutely ridiculous. She would hit the button for assistance and it would be hours before they would respond. She’d ask if they could take her to the bathroom and the response was you can go in your depends. When I try to call staff when she would call me and tell me that it has been Over an hour or two it took me an additional half hour or more to get someone on the phone. One day my cousin was out visiting and had called me and told me it had been a little over two hours since they hit the button for Assistance and no help. I called and spoke to management , and then called my cousin back to let her know someone was going to be coming to help; while on the phone the aide came in yelling. Saying that she was going to take my Loved one to the bathroom and then put her to bed. Mind you it was 2 o’clock in the afternoon. Needless to say that did not go over well with me.

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Christina C.

This place needs to be exposed!!! I called to do a welfare check on my mother last week, she was in a soiled night gown and in pain from her shower and every person refused to help her. She gets harassed by an aide the next say claiming she called the police on her when her name wasnt even mentioned. Today I get something this aide told my mother to be quiet or she will die. Obviously the said it was nursing, but you make multiple calls, no one answers or even calls you, and a life is threatened..thats HR. Mary and the overnight supervising nurse are useless, all they could do was move her from caring for my mother. But after many requests a week later you bring that up? I have proof what they do and my mother is too scared to say anything that it will come back to her. I can't get there every day so they think they can bully. I have to mention police to get any sort of contact which is sad. Very few have empathy and they need to get a clean out or shut down. The way things are run is unacceptable. My mother had developed a starting bedsore, bruises on her wrist, and left in undergarments for days at a time. We are closing on a house early next month we need her out now but have no where to put her.

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Wendy Durkin

This place was state of the art, it sadly is nothing but a warehouse for our precious loved ones. NEVER enough staff and residents are left sitting in their "mess" for hours. The place is dirty, has odors and food is slop. Even sadder inspite of many meetings, nothing has changed. I would like to know if the Board would put there loved ones there. 15,000.00 a month to sit and wait for help and care and sit in foul messy undergarments for long periods of time? My loved one has fallen many times and has laid on the floor yelling help too long. To the few great aides that do their job, I salute you, but far too few.