FRANKLIN COUNTY PUBLIC HEALTH SERVICES CHHA
Verified Information
Medicare Certified agency provider
GOVERNMENT OPERATED ownership
Certified since 1966
Key Information
Phone
(518) 481-1710Years in Operation
60
Location & Directions
Service Area
This agency serves patients in MALONE and surrounding areas in NY.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.88% falls with injury
Low rate of falls with injury
80% improved in mobility
Based on patient outcomes
80% improved in mobility
Based on patient outcomes
81% improved in bathing
Based on patient outcomes
78% improved in breathing
Based on patient outcomes
100% timely care start
Care started promptly after referral
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Tadbagfi1
Disgusting behavior from these “public servants” … they need to remember, they work for us, not the other way around this pisses me off that old man should be FIRED!!!
Jill Brown
4 people in my family have tested positive for covid. In our initial call I was told someone would be in touch daily...now being realistic I didn't expect a call daily, but once every couple days to check on us...yes. we did not receive any calls to follow up. The only time I heard from the county at all was when I requested to have the nurse paged so I could receive discharge letters for us. No one called, no one checked in to see if we needed anything or how we were doing. The after hours person was quite rude today when I called to ask to speak to someone as it is now 4pm and I hadn't heard from anyone yet today I am supposed to be discharged from isolation. The guy told me they had until the end of business, so of course I asked what time that was. He then stated, well we have a lot of calls and if you have already called we will get back to you. I proceeded to tell him I am supposed to be released today and just wanted clarification since no one contacted me. He finally paged someone. Not helpful at all when you have small children sick in addition to an entire family and being told they would be checking in to see if we needed supplies, food, or had any medical issues yet not one call!
Mary Pentalow
No written review provided
Reviews from Google Places for FRANKLIN COUNTY PUBLIC HEALTH SERVICES CHHA. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(518) 481-1710Years in Operation
60
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov