TENDER LOVING CARE, AN AMEDISYS COMPANY

medford, NYMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1988

Location & Directions

Address

3237 ROUTE 112, BUILDING 6

MEDFORD, NY

Service Area

This agency serves patients in MEDFORD and surrounding areas in NY.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.23% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

99% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
87%
Team Communicated Well
81%
Discussed Medicines & Safety
77%
Completed Surveys
264
13% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.1%
Flu Vaccination Rate76.0%
Improvement in Walking/Mobility93.4%
Improvement in Bathing94.0%
Improvement in Managing Medications98.7%
Improvement in Getting In/Out of Bed90.5%
Improvement in Breathing93.9%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score59.1%
Health Info Transfer to Provider41.3%
Health Info Transfer to Patient67.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
38 reviews
Luanne Messina

Luanne Messina

In the past year I've dealt with numerous H.H. Agencies that have made me want to "LOSE MY MIND"! I'm pleased to say that your Agency shames the others. Your Nurses & Physical Therapists were ALWAYS professional, courteous & on time. You should show the others how it's done. Thanks

Verified Google review
Grace Rosalia

Grace Rosalia

Suzanne and Michelle are excellent therapists, guided my 97 year old mom, thru great exercises in order to get her stronger to continue in her daily routine. They are both caring and compassionate. Would definitely recommend TLC for home care

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Rita M

Rita M

Very happy with the Care and physical therapy, Cedric provided to my Mom! Cedric was pleasant and patient Greatly helped my mom get more mobile.

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Mitchell Gaines

Mitchell Gaines

The Physical Therapist assigned to my case, Brian Herra, was professional, knowledgeable, and attentive to the needs of my knee operation post hospital. Brian taught me the correct way to perform the necessary exercises and made sure that everything was done properly in order to obtain the best possible result. Additionally, Brian was able to answer any questions that I brought up during my PT sessions.

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Diane Arocho

Diane Arocho

From the first person that we spoke to at TLC we were treated with respect and compassion. All of the nurses that we spoke to were amazing, especially DJ and Farrah. Those two ladies have gone above and beyond! Thank you to both of them 😁 In addition, the other service my mother received by Francesco (P/T) and Kaitlyn/Nicole (O/T) were exceptional. Thank you to them. Since my mother is going through some memory issues, consistency with the same people was very important to us and you have been able to achieve that. Thank you.

Verified Google review

Reviews from Google Places for TENDER LOVING CARE, AN AMEDISYS COMPANY. These are real experiences shared by families and patients.