NORTHERN LIGHTS HOME HEALTH CARE

ogdensberg, NYMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

8101 STATE HWY 68

OGDENSBERG, NY

Service Area

This agency serves patients in OGDENSBERG and surrounding areas in NY.

Patient Satisfaction

5/5
Would Recommend:88%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.05% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
93%
Team Communicated Well
92%
Discussed Medicines & Safety
86%
Completed Surveys
213
41% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.5%
Flu Vaccination Rate74.4%
Improvement in Walking/Mobility91.8%
Improvement in Bathing94.5%
Improvement in Managing Medications87.3%
Improvement in Getting In/Out of Bed90.5%
Improvement in Breathing92.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score79.1%
Health Info Transfer to Provider97.7%
Health Info Transfer to Patient98.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
2 reviews
Cynthia Meashaw

Cynthia Meashaw

My sister has a temporary colostomy bag. When nurse was at her house yesterday and put a new bag on. That bag leaked! Today bag leaked after several new ones put on. Was told someone would call her back…no one called, she called Northern back. Called today to have a nurse come out and was told she wasn’t scheduled for anyone and my sister was told she better learn how to put it on!!! Unbelievable!!!!!

Verified Google review
Julie Daniels

Julie Daniels

Northern Lights has been a god send to our family. My father came home so very sick and the hospital left us clueless and scared. Kim, an RN from Northern Lights, came out to see us the next day and she was so kind, full of information, and was just beyond helpful ❤️ I hope this reaches Kim so she can hear how grateful we were for her!!

Verified Google review

Reviews from Google Places for NORTHERN LIGHTS HOME HEALTH CARE. These are real experiences shared by families and patients.