ROCHESTER REGIONAL HEALTH HOME CARE

rochester, NYMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Location & Directions

Address

330 MONROE AVENUE

ROCHESTER, NY

Service Area

This agency serves patients in ROCHESTER and surrounding areas in NY.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.84% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
90%
Team Communicated Well
89%
Discussed Medicines & Safety
85%
Completed Surveys
883
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.6%
Flu Vaccination Rate69.2%
Improvement in Walking/Mobility93.6%
Improvement in Bathing95.8%
Improvement in Managing Medications96.4%
Improvement in Getting In/Out of Bed94.4%
Improvement in Breathing99.5%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score85.8%
Health Info Transfer to Provider76.3%
Health Info Transfer to Patient89.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Johnnie Wright

Johnnie Wright

My appointment was at 10:30 I watched people walk in after my appointment time and get called almost directly in, I started to leave. Horrible service.

Verified Google review
Marcia G Mitchell

Marcia G Mitchell

Dr. Schultz is very personable willing to take the time to listen to you and take care of all your problems. Front office girls are very sweet and knowledgeable, willing to get you help with transportation if you need it to get in for an appointment.

Verified Google review
Bobby

Bobby

Very nice and friendly people especially two young ladies in the office are very helpful and respectful.

Verified Google review
Michael Jones

Michael Jones

Rude counter people they are always messing appointments up over there fed up with them finding new drs office dr Hudson and Diamond are awesome tho just getting to them is hard because of receptionists lack of skills in communication

Verified Google review

Reviews from Google Places for ROCHESTER REGIONAL HEALTH HOME CARE. These are real experiences shared by families and patients.