EDDY VISITING NURSE & REHAB ASSOCIATION

troy, NYMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1985

Location & Directions

Address

433 RIVER STREET SUITE 3000

TROY, NY

Service Area

This agency serves patients in TROY and surrounding areas in NY.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.34% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
88%
Discussed Medicines & Safety
81%
Completed Surveys
677
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate60.9%
Improvement in Walking/Mobility99.6%
Improvement in Bathing97.2%
Improvement in Managing Medications94.0%
Improvement in Getting In/Out of Bed98.5%
Improvement in Breathing91.8%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score81.4%
Health Info Transfer to Provider98.7%
Health Info Transfer to Patient99.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
705 reviews
Ruth Schaaf

Ruth Schaaf

The nurse and therapists were all very kind and professional. They were able to get me on the way to "normalcy.". I looked forward to their visits, and they were accommodating as to my availability. I am very grateful for their expertise and care.

Verified Google review
Alyson Garvey

Alyson Garvey

I highly recommend The Eddy Visiting Nurse - the immediate response setting up in home PT was a huge relief and Physical Therapist was the best possible and i am so grateful for her expertise! Actually, every interaction with the EVN was just great, - - the nicest nursing staff.

Verified Google review
Adriene Royal

Adriene Royal

The physical therapist was excellent. She showed me the different exercises and made sure I was doing them correctly. She also pointed out which muscles were being strengthened and why they were important for reaching my goals. She was very thorough and encouraging.

Verified Google review
Rita Joyce

Rita Joyce

I was very pleased with the Eddy VNA services I received. PT and OT services were excellent. They came to my house and gave me many exercises to do to get back my strength. I also had a nurse who came as well. She was excellent and very knowledgeable. Overall excellent care. I would highly recommend the services of Eddy VNA.

Verified Google review
Audrey Carrano

Audrey Carrano

My nurse was amazing. This is the second time she helped me after a heart attack. She went above and beyond to help me getting answers from my doctors. The first time, I also had had 2 GI bleeds and a cerebral spinal leak. I was too weak to have them exchange my pain pump and restricted to home until I was strong enough to have the necessary surgery. This time I developed a UTI they could not get under control, as well as severe sciatic pain. I had reactions to the gabapentin, and had to endure the pain which led tov3 hospitalations for stress induced heart issues from August thru October. My nurse and Physical Therapists were kind and mindful.of my extenuating problems. They helped me strengthen my legs as well as teaching me safe e exercises to help alleviate the sciatic pain. They always explained what and why of their actions. I have nothing but praise for everyone from the Eddy who helped in my recovery.

Verified Google review

Reviews from Google Places for EDDY VISITING NURSE & REHAB ASSOCIATION. These are real experiences shared by families and patients.