LOURDES AT HOME CHHA

vestal, NYMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1999

Key Information

Location & Directions

Address

4102 OLD VESTAL ROAD

VESTAL, NY

Service Area

This agency serves patients in VESTAL and surrounding areas in NY.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.86% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
91%
Team Communicated Well
86%
Discussed Medicines & Safety
85%
Completed Surveys
341
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate64.3%
Improvement in Walking/Mobility84.0%
Improvement in Bathing86.1%
Improvement in Managing Medications81.8%
Improvement in Getting In/Out of Bed86.9%
Improvement in Breathing86.3%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score85.7%
Health Info Transfer to Provider81.6%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
4 reviews
Frank Rodriguez

Frank Rodriguez

Great caring people.

Verified Google review
mike maione

mike maione

I would like to thank everyone of the health care people who took care of my wife. Professional, caring for her well being, and extremely nice

Verified Google review
MyStoryGotBars

MyStoryGotBars

Horrible company. Very Dishonest practices.

Verified Google review
Mary Anne Bass

Mary Anne Bass

No written review provided

Verified Google review

Reviews from Google Places for LOURDES AT HOME CHHA. These are real experiences shared by families and patients.